-
1, Iomega HDD External Hard Drive User's Manual General Troubleshooting If you encounter a problem while connecting or using the Iomega ® HDD External Hard Drive, check the topics listed below for possible solutions. For additional help options, see How to Get Help. ● The Iomega HDD External Hard Drive seems slow ● Windows Stops Responding When Disconnected from the Iomega HDD External Hard Drive ● The Computer Does Not Recognize Multiple Partitions on th…
-
36, Iomega HDD External Hard Drive User's Manual | top of page | The Iomega HDD External Hard Drive Stops Responding (Locks up), or Information Gets Lost or Corrupted While Saving or Copying Files PC Users The problem is probably due to a FireWire controller chip or other FireWire device on a computer system that is not SBP-2 compliant. Try the following suggestions: ● Carefully follow the FireWire guidelines. They are designed to help you avoid some of the problems cau…
-
33, Iomega 35180 Iomega HDD External Hard Drive User's Manual NOTE: If you disconnect the Iomega HDD External Hard Drive and reconnect to the same USB port, the drive should be reassigned the same drive letter automatically. If you reconnect to a different USB port, you may have to manually reassign the drive letter. If the problem continues, there may be a driver conflict on your system. Please contact the Iomega web site ( www…
-
45, Iomega HDD External Hard Drive User's Manual ● Do not disconnect the FireWire cable or disconnect power to the drive while it is transferring information. ● Do not connect more than one FireWire adapter card to a system. For best performance... ● Unused FireWire ports should be left empty. There are no terminators for FireWire connections. ● Check the Iomega Web site www.iomega.com frequently for updated software and the latest information on FireWire. | top | home | Copyright © 2002 Iomega Corporation All rights reserve…
-
16, Iomega 35180 Iomega HDD External Hard Drive User's Manual Getting Started IMPORTANT: If the Iomega ® HDD External Hard Drive you purchased supports USB 2.0, it is capable of running at speeds up to 40 times faster than the standard USB 1.1 technology. You must install a USB 2.0 adapter card to achieve the USB 2.0 speed. The drive runs at the standard USB 1.1 speeds when connected to a standard USB 1.1 port. Before installing or usin…
-
25, Iomega HDD External Hard Drive User's Manual Choose the installation instructions for the type of connection you will be using: Connect the Iomega HDD External Hard Drive to a USB Connection Connect the Iomega HDD External Hard Drive to a FireWire Connection Copyright © 2002 Iomega Corporation All rights reserved http://www.iomega.com/support/manuals/hdde40u/inst_drive.html3/21/2005 12:20:40 PM
…
-
11, How To Get Help in the Asia-Pacific Region Product Return For information on returning your Iomega product for warranty service (or repair after the warranty period), please visit our web support site or contact Iomega Customer Support. Because many returns are found to be due to a technical problem rather than a defective product, it is necessary to check with Iomega Customer Support before returning your drive. Our trained support personnel can often resolve the p…
-
7, Iomega 35180 How To Get Help in Europe, the Middle East, and Africa Calling Iomega Customer Support Iomega also offers live customer support for all your technical troubleshooting needs. Before calling Iomega Customer Support, turn on your computer, call from a phone near your computer, and have the following information available: 1. Previous customer number, if applicable. 2. Serial number of your drive. 3. Make and model o…
-
9, How To Get Help in the Asia-Pacific Region How to Get Help In the Asia-Pacific Region Iomega is committed to providing a first class customer support service. To meet this goal, we offer a variety of support options designed to meet the needs of a wide range of users including a web support site, e-mail, and live customer support service. Listed below are the support options described on this page. ● Iomega Web Support Site �…
-
4, How To Get Help in the U.S. and Canada to our support site at www.iomega.com/support, select your product, and click e-mail. Live Chat Customer Support Iomega Support Live Help allows you to use the power of the internet to "chat" directly with one of our highly trained customer support representatives. Just go to our support site at www.iomega.com/support, select your product, and click on live chat. Iomega Support Live Help is available 24 hours a day, 7 days a wee…
-
22, Iomega HDD External Hard Drive User's Manual Using the Iomega ® HDD External Hard Drive Read this section for important information on these functions: Formatting the Iomega HDD External Hard Drive Using the Iomega FAT32 Formatter software Disconnecting the Iomega HDD External Hard Drive Partitioning the Iomega HDD External Hard Drive Formatting the Iomega ® HDD External Hard Drive FAT 32 format: The Iomega HDD External Hard Drive is PC formatted with FAT 32 to give the drive greater exchangeability betw…
-
31, Iomega HDD External Hard Drive User's Manual The first time you connect the Iomega HDD External Hard Drive to the computer you see the Insert Disk dialog box which reads, "Insert the disk labeled Windows 98 Second Edition CD-ROM" Do not insert the Windows 98 CD-ROM disk. Insert the installation CD that came with the Iomega HDD External Hard Drive. Click OK. Click Browse. Select your language fo…
-
46, Iomega 35180 301 Moved Permanently Moved Permanently The document has moved here. http://iomega-na-en.custhelp.com/cgi-bin/iomega_na_en.cfg/php/enduser/entry.php3/21/2005 12:36:37 PM
…
-
34, Iomega HDD External Hard Drive User's Manual The Iomega HDD External Hard Drive Stops Responding (Locks up), or Information Gets Lost or Corrupted While Saving or Copying Files The problem is probably due to a non-compliant USB controller chip or other USB device on your computer system. Try the following suggestions: ● Carefully follow the USB guidelines. They are designed to help you avoid some of the problems caused by non- compliant USB devices. ● If the problem still continues, you may want to upgrade the USB controlle…
-
18, Iomega HDD External Hard Drive User's Manual System Requirements and USB Guidelines System Requirements USB Guidelines System Requirements Your system must meet the minimum requirements below to support the Iomega ® HDD External USB 2.0 hard drive. NOTE: The Iomega HDD External USB 2.0 Hard Drive is capable of running at speeds up to 40 times faster than the standard USB 1.1 technology. Connect the Iomega HDD External drive to a USB 2.0 port to achieve the USB 2.0 speed. Connected to a standard…
-
13, How To Get Help in Japan 2. Serial number of your drive. 3. Make and model of drive. 4. Make and model of computer. 5. Operating system used (for example, Windows ® 98, Mac ® OS 8.6). 6. List of any other hardware installed on the computer (for example, printers, CD-ROM). 7. Iomega software version. 8. Exact description of the problem and any error messages received. Customer Support Numbers Iomega has a highly trained customer support staff that is ready to take your call at the following numbers. Calls to this…
-
12, How To Get Help in Japan How to Get Help In Japan Iomega is committed to providing a first class customer support service. To meet this goal, we offer a variety of support options designed to meet the needs of a wide range of users including a web support site, e-mail, and live customer support service. Listed below are the support options described on this page. ● Iomega Web Support Site ● E-mail Customer Support ● Calling Iomega Customer Support ● C…
-
42, Iomega HDD External Hard Drive User's Manual System Requirements and USB Guidelines System Requirements USB Guidelines System Requirements Your system must meet the minimum requirements below to support the Iomega ® HDD External USB 2.0 hard drive. NOTE: The Iomega HDD External USB 2.0 Hard Drive is capable of running at speeds up to 40 times faster than the standard USB 1.1 technology. Connect the Iomega HDD External drive to a USB 2.0 port to achieve the USB 2.0 speed. Connected to a standard USB 1.1 port, the drive ru…
-
44, Iomega 35180 Iomega HDD External Hard Drive User's Manual System Requirements and FireWire Guidelines System Requirements FireWire Guidelines System Requirements Your system must meet the minimum requirements below to support the Iomega ® HDD External FireWire Hard Drive. PC Users: ● Pentium ® processor with an IEEE 1394 FireWire controller adapter card installed ● Microsoft ® Windows ® 98 SE, 2000 Profes…
-
38, Iomega HDD External Hard Drive User's Manual Using the Iomega ® HDD External Hard Drive Read this section for important information on these functions: Formatting the Iomega HDD External Hard Drive Using the Iomega FAT32 Formatter software Disconnecting the Iomega HDD External Hard Drive Partitioning the Iomega HDD External Hard Drive Formatting the Iomega ® HDD External Hard Drive FAT 32 format: The Iomega HDD External Hard Drive is PC formatted with FAT 32 to give the drive greater …
-
24, Iomega 35180 Iomega HDD External Hard Drive User's Manual Iomega ® HDD External Hard Drive FireWire ® You must connect the power supply to the drive when connected to FireWire. Mac ® users: Connect through a built-in FireWire port only. PC users: You must install a FireWire adapter card. USB 2.0 The Iomega HDD External Hard Drive attached to the USB 2.0 adapter cable is capable of running at speeds up to 40 times faster than the standard USB 1.1 technology. ● Connect the Iom…
-
39, Iomega HDD External Hard Drive User's Manual | top of page | Disconnecting the Iomega HDD External Hard Drive Mac Users: 1. Ensure all files or programs on the Iomega HDD External Hard Drive are closed. 2. Drag the Iomega Drive icon on to the Trash icon. 3. You can then safely disconnect the drive. Windows Users: Use the Device Stop Utility before disconnecting the power cable or the USB or FireWire adapter cable. 1. Ensure all files or prog…
-
35, Iomega 35180 Iomega HDD External Hard Drive User's Manual Troubleshooting for Your FireWire Drive System If you encounter a problem while connecting or using your Iomega ® HDD External Hard Drive, check the topics listed below for possible solutions. For additional help options, see How to Get Help. ● The Iomega HDD External Hard Drive seems slow ● The Iomega HDD External Hard Drive Icon Does Not Appear on a Mac OS Desktop ● Identifyi…
-
17, Iomega HDD External Hard Drive User's Manual Click the type of Iomega ® HDD External Hard Drive you purchased to view the system requirements and guidelines. ● USB Click here if the Iomega HDD External Hard Drive you purchased has a Universal Serial Bus (USB) connection. ● FireWire Click here if the Iomega HDD External Hard Drive you purchased has a 1394 or FireWire connection. Copyright © 2002 Iomega Corporation All rights reserved http://www.iomega.com/support/manuals/hdde40u/guide.html3/21/2005 12:20:34 PM
…
-
29, Iomega 35180 Iomega HDD External Hard Drive User's Manual Connect the Iomega ® HDD External Hard Drive to FireWire NOTE: Read the FireWire Guidelines and Troubleshooting section in this User's Manual for important information to prevent potential system or device damage. The FireWire adapter cable can be connected to the computer while the computer is running. 6-pin FireWire Port Connect the Iomega HDD External Hard Drive to a 6-pin FireWire Connection 1. Start your computer, wait for the operating system to load completely, then insert the inst…
-
26, Iomega HDD External Hard Drive User's Manual Connect the Iomega ® HDD External Hard Drive to USB Follow the steps below to connect the Iomega HDD External Hard Drive to your computer. 1. Start your computer, wait for the operating system to load completely, then insert the installation CD to install the driver. If the installation does not start automatically, double click on the CD icon. The neccessary drivers will automatically be installed. Install the other software after you …
-
2, Iomega HDD External Hard Drive User's Manual Copyright © 2002 Iomega Corporation All rights reserved http://www.iomega.com/support/manuals/hdde40u/trblshoot.html (2 of 2)3/21/2005 12:36:19 PM
…
