Zebra ZD410 Operation & User’s Manual

Operation & User’s Manual for Zebra ZD410 Barcode Reader, Label Maker (147 pages)

Specifications:

791/791117-zd410.pdf file (15 Mar 2024)
  • Manufacturer: Zebra
  • Category of Device: Barcode Reader, Label Maker
  • Document: ZD410, File Type: PDF Operation & User’s Manual
  • Updated: 15-03-2024
  • Count of Pages: 147
Download ZD410 Manual (147 pages)

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Data: UPD 15th March 2024

Zebra ZD410 Barcode Reader, Label Maker PDF Operation & User’s Manual (Updated: Friday 15th of March 2024 12:10:00 AM)

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Compatible devices: TISPLUS, 402, R2844-Z, S-300, Net ZM400TM, MS4717, 20111, EM220II.

Recommended Documentation:

Text Version of Zebra ZD410 Barcode Reader, Label Maker Manual

(Ocr-Read Summary of Contents, Document's Main Page, UPD: 15 March 2024)
  • Page 1:

    212288-001 Rev. A

    ZD410

    Desktop Printers

    User’s Guide

  • Page 2:

    ii

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    © 2015 ZIH Corp and/or its affiliates. All rights reserved.

    The copyrights in this manual, the software and/or firmware in the label printer and accessories

    described therein are owned by ZIH Corp. Unauthorized reproduction of this manual or the software

    and/or firmware in the label printer may result in imprisonment of up to one year and fines of up to

    $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

    This product may contain ZPL®, ZPL II®, and ZebraLink ™ programs; Element Energy Equalizer®

    Circuit; E3®; and Monotype Imaging fonts. Software © ZIH Corp. All rights reserved worldwide.

    ZD400 Series, ZD410, ZD410d, Link-OS, ZebraLink and all product names and numbers are

    trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E3 Circuit

    are registered trademarks of ZIH Corp. All rights reserved worldwide.

    All other brand names, product names, or trademarks belong to their respective holders.

    For additional copyright and trademark information, please see “Copyright” on the Zebra website.

    www.zebra.com/copyright

    Proprietary Statement This manual contains proprietary information of Zebra Technologies

    Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and

    use of parties operating and maintaining the equipment described herein. Such proprietary

    information may not be used, reproduced, or disclosed to any other parties for any other purpose

    without the express, written permission of Zebra Technologies.

    Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All

    specifications and designs are subject to change without notice.

    Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering

    specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the

    right to correct any such errors and disclaims liability resulting therefrom.

    Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation,

    production, or delivery of the accompanying product (including hardware and software) be liable for

    any damages whatsoever (including, without limitation, consequential damages including loss of

    business profits, business interruption, or loss of business information) arising out of the use of, the

    results of use of, or inability to use such product, even if Zebra Technologies has been advised of the

    possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or

    consequential damages, so the above limitation or exclusion may not apply to you.

  • Page 3:

    iii

    Document Conventions

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Document Conventions

    Table 1 • Document Conventions

    Alternate Color

    If you are viewing this guide on-line, you can click the blue text used for cross-

    references or hyper-links to jump directly to other sections in the guide or to web sites

    on the Internet.

    Command Line Examples, File Names, and Directories

    Command line examples, file names, and directories appear in a Typewriter style

    (Courier) mono-spaced font. For example:

    Type

    ZTools to get to the Post-Install scripts in the /bin

    directory.

    Open the

    Zebra<version number>.tar file in the /root directory.

    Icons and Advisory Words

    The following icons and advisory words are used to draw your attention to certain areas

    of text.

    Caution • Warns you of the potential for electrostatic discharge.

    Caution • Warns you of a potential electric shock situation.

    Caution • Warns you of a situation where excessive heat could cause a burn.

    Caution • Advises you that failure to take or avoid a specific action could result in physical

    harm to you.

    (No

    icon)

    Caution • Advises you that failure to take or avoid a specific action could result in physical

    harm to the hardware.

    Important • Advises you of information that is essential to complete a task.

    Note • Indicates neutral or positive information that emphasizes or supplements important

    points of the main text.

    Tools • Tells you what tools you need to complete a given task.

  • Page 4:

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Contents

    Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

    • Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

    1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

    ZD410 Direct Thermal Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

    ZD410 Printer Features: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

    ZD410 Printer Options:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

    Zebra Label Printing Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

    Modes of Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

    What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

    Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    Open the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

    Closing the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

    Label Dispenser Option (field installable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

    Cutter Option (field installable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

    Operator Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

    Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

    Pause . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

    Feed (Advance) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

    Cancel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

    Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

    Pause . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

    Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

    Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

    Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

    Print Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

  • Page 5:

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    Contents

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    2 • Install Hardware Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

    Printer Connectivity Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

    Media Handling Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

    Printer Connectivity Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

    Update Printer Firmware to Finish Option Installations . . . . . . . . . . . . . . . . . . . . . . . 16

    Accessing the Connectivity Module Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

    Installing the Serial Port Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

    Installing the Internal Ethernet (LAN) Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

    Removing Printer Connectivity Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

    Print Media Handling Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

    Update Printer Firmware to Finish Option Installations . . . . . . . . . . . . . . . . . . . . . . . 20

    Cutter Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

    Cutter Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

    Removing the Standard Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

    Installing the Label Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

    Installing the Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

    Media Roll Core Size Adapters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

    Installing Media Roll Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

    3 • Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

    Printer Setup Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

    Select a Location for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

    Install Printer Options and Connectivity Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

    Attaching Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

    Getting Ready to Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

    Preparing and Handling Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

    Media Storage Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

    Loading Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

    Instructions for media loading: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

    Using the Movable Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

    Adjusting the Movable Sensor for Black Marks or Notches . . . . . . . . . . . . . . . . . . . . 34

    Adjusting the Movable Sensor for Web (Gap) Sensing . . . . . . . . . . . . . . . . . . . . . . . 35

    Zebra Printer Models Fixed Sensor Position Relative to the ZD410 . . . . . . . . . . . . . 35

    Loading Roll Media (continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

    Run a SmartCal Media Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

    SmartCal Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

    Test Printing with the Configuration Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

    Detecting a Media Out Condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

    Recovering from a Media Out condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

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    Contents

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Connecting your Printer to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

    Pre-install Windows® Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

    Interface Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

    USB Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

    Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

    Ethernet (LAN, RJ-45) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

    Ethernet Status/Activity Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

    Assigning an IP Address for Network Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

    DHCP for Personal Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

    Managed Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

    Print Server - Default User ID and Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

    Wi-Fi and Bluetooth Classic Wireless Connectivity Option. . . . . . . . . . . . . . . . . . . . . . . . 45

    Update Printer Firmware to Finish Option Installations . . . . . . . . . . . . . . . . . . . . . . . 45

    4 • Setup for Windows OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

    Windows Operating Systems Printer Setup (Overview) . . . . . . . . . . . . . . . . . . . . . . . 46

    Pre-install Windows® Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

    Setting Up the Wi-Fi Print Server Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

    Configure Using the Connectivity Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

    To use the Connectivity Wizard, complete these steps: . . . . . . . . . . . . . . . . . . . . . . 48

    Bluetooth Option Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

    Connecting to a Windows XP® SP2 Master Device. . . . . . . . . . . . . . . . . . . . . . . . . . 58

    Connecting to a Windows Vista® SP2 or Windows 7® Master Device . . . . . . . . . . . 59

    Connecting the Printer to a Windows 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

    Connecting the Printer to a Windows 10 PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

    After Your Printer is Connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

    Testing Communications by Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

    Test Printing with Zebra Setup Utility: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

    Test Printing with Windows ‘Printer and Faxes’ menu: . . . . . . . . . . . . . . . . . . . . . . . 65

    Test Print with an Ethernet printer connected to a network . . . . . . . . . . . . . . . . . . . . 65

    Test Print with a Copied ZPL Command File for Non-Windows Operating Systems: 66

    5 • Print Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

    Thermal Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

    Determining Your Printer’s Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

    Replacing Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

    Adjusting the Print Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

    Adjusting the Print Width. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

    Printing on Fan-Fold Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

    Printing with Externally Mounted Roll Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

    Externally Mounted Roll Media Considerations: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

    Using the Label Dispenser Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

    Sending Files to the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

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    Contents

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Printer Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

    Identifying Fonts in Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

    Localizing the Printer with Code Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

    Asian fonts and Other Large Font Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

    Getting Asian Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

    EPL Line Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

    Zebra® ZKDU — Printer Accessory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

    ZBI 2.0 ™ — Zebra Basic Interpreter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

    6 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

    Meaning of the Indicator Light Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

    Printing Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

    Communications Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

    Miscellaneous Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

    Updating Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

    USB Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

    Flash Drive Preparation and Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

    Operator Darkness Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

    Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

    Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

    SmartCal Media Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

    Configuration Report (CANCEL Self Test) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

    Printer Network Configuration Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

    Printer Bluetooth Configuration Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

    iOS Bluetooth Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

    Print Quality Report (FEED self test) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

    Reset Printer Factory Defaults (PAUSE + FEED Self Test) . . . . . . . . . . . . . . . . . . . . 99

    Reset Network Factory Defaults (PAUSE + CANCEL Self Test) . . . . . . . . . . . . . . . . 99

    Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

    Communication Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

    Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

    Advanced Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

    Manual Media Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

    Manual Print Width Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

    Manual Print Darkness Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

    Factory Test Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

    7 • Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

    Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

    Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

    Media Path Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

    Cleaning the Cutter and Label Dispenser Options . . . . . . . . . . . . . . . . . . . . . . . . . . 112

    Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

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    Contents

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    Label Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

    Sensor Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

    Platen Cleaning and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

    Other Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

    RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

    Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

    Replacing the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

    Printhead Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

    Replacing the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

    A • Appendix: Interface Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

    Universal Serial Bus (USB) Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

    Serial Port Interface - Auto-detecting DTE and DCE . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

    Connecting the Printer to a DTE Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

    Connecting the Printer to a DCE Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

    B • Appendix: Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

    C • Appendix: Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

    Types of Thermal Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

    Determining Thermal Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

    General Media and Print Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

    D • Appendix: ZPL Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

    Managing the ZPL Printer Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

    ZPL Printer Configuration Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

    Configuration Setting to Command Cross-reference . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

    Printer Memory Management and Related Status Reports . . . . . . . . . . . . . . . . . . . . . . 138

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    1

    Introduction

    This section introduces you to your new Zebra® ZD410 desktop thermal label printer. It

    describes what you get in your shipping box and provides an overview of printer features. It also

    includes procedures that describe how to open and close the printer and report any problems.

    This user’s guide provides all the information you need to operate your printer on a daily basis.

    Other publications are available to assist with service, network configuration and operation,

    printer utilities and applications, software development kits, and more. All publications are

    available on the Zebra Web site.

    Your printer, when connected to a host computer, functions as a complete system for printing

    labels, tags, tickets, and receipts.

    ZD410 Direct Thermal Printers

    The Zebra® ZD410 models are desktop label printers with the widest range of features and

    options.

    • The 203 dpi (dots per inch print density) version printer provides direct thermal printing at

    speeds up to 152.4 mm/s (6 ips - inches per second).

    • The 300 dpi version printer provides direct thermal printing at speeds up to

    101.6 mm/s (4 ips).

    • Includes ZD410 Healthcare printer models with plastics that withstand common hospital

    cleaning chemicals and a medical grade power supply.

    • These printers support ZPL ™ and EPL Zebra printer programming languages and a wide

    variety of options.

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    Introduction

    ZD410 Direct Thermal Printers

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    ZD410 Printer Features:

    • High quality printing with a small footprint.

    • OpenAccess ™ design for simplified media loading.

    • Easy, field installable media handling options.

    • Supports media rolls:

    • Up to 127 mm (5 inch) outer diameter (O.D.) media rolls and

    • 12.7 mm (0.5 inch) and 25.4 mm (1 inch) inner diameter (I.D.) roll cores and additional

    core sizes with optional media core adapters.

    • Movable Sensor provides compatibility with the widest range of media types:

    • Compatible with full or partial width black mark media.

    • Compatible with notched or slotted media.

    • Multi-center position transmissivity sensor for use with label gap/web media.

    • Color-coded “touch points” for operator controls and media guides.

    • Enhanced user control panel featuring three buttons and five status indicators.

    • Universal Serial Bus (USB) Host Port that can be used for easy firmware upgrades.

    • Universal Serial Bus (USB) 2.0 interface

    • Modular Connectivity Slot for field installable 10/100 Ethernet (802.3 RJ-45) or

    Serial (RS-232 DB-9) interface options.

    • Backwards compatibility focused technology eases printer replacement:

    • Drop in replacement of legacy Zebra desktop printers. The printer accepts both EPL and

    ZPL programming languages

    • Supports Link-OS virtual devices to interpret non-Zebra printer programming languages.

    • On–the–fly OpenType and TrueType font scaling and import, Unicode, resident scalable font

    (Swiss 721 Latin 1 font), and a selection of resident bitmap fonts.

    • XML-Enabled printing—allows XML communications for barcode label printing, eliminating

    license fees and print server hardware and lowering customization and programming costs.

    • Zebra ™ Global Printing Solution – supports Microsoft Windows keyboard encoding (and

    ANSI), Unicode UTF-8 and UTF 16 (Unicode Transformation Formats), XML, ASCII (7 and 8

    bit used by legacy programs and systems), basic single and double byte font encoding, JIS

    and Shift-JIS (Japanese International Standards), Hexadecimal encoding, and custom

    character mapping (DAT table creation, font linking, and character remapping).

    • Supports printer configuration via a setup utility running on mobile devices.

    • Use the printer’s Bluetooth Low Energy (LE) feature for short range communication to a

    variety of mobile devices. Bluetooth LE works with Zebra mobile setup utility applications

    to assist in printer setup, perform media calibration, and maximize print quality.

    • Zebra’s Print Touch (Near Field Communication - NFC) ‘tap’ to pair devices, access

    printer information, and access mobile applications.

    • Zebra’s Link-OS - an open platform that connects operating systems for smart Zebra devices

    with powerful software apps (applications), making the devices easy to integrate, manage

    and maintain from any location.

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    ZD410 Direct Thermal Printers

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    • 72 MB (64 MB E: memory) of user accessible flash memory for storing forms, fonts, and

    graphics.

    • On-board Real Time Clock (RTC).

    • Printhead maintenance reporting enabled and customizable by the user.

    • Easy tool-less replacement of printhead and platen (driver) roller.

    • The ZD410 203 dpi direct thermal printer models also include support for Line Mode printing

    to support EPL1 legacy programming based printing applications.

    ZD410 Printer Options:

    • Healthcare printer models

    • Healthcare wipe-able plastics for disinfecting and cleaning

    • IEC 60601-1 certified power supply

    • Wi-Fi (802.11ac – includes a/b/g/n) and Bluetooth Classic 4.X (3.X compatible) wireless

    connectivity as a factory installed option.

    • Field installable connectivity modules:

    • Internal Ethernet Print Server (LAN, RJ-45 connector) — supports 10Base-T, 100Base-

    TX and fast Ethernet 10/100 auto-switching networks.

    • Serial (RS-232 DB-9) Port

    • Field installable media handling options:

    • Label Dispenser (Peel-Off liner and present the label for the operator).

    • General purpose media cutter.

    • Media Core Adapter kits for 38.1 mm (1.5 inch), 50.8 mm (2.0 inch), or 76.2 (3.0 inch) I.D.

    media cores.

    • Asian Language support with printer configuration options for the large Simplified and

    Traditional Chinese, Japanese, or Korean character sets. Printers sold in China have the

    Simplified Chinese SimSun font pre-installed.

    • Zebra® ZBI 2.0 ™ (Zebra BASIC Interpreter) programming language. ZBI allows you to

    create custom printer operations that can automate processes, use peripherals (i.e.

    scanners, scales, keyboards, Zebra® ZKDU ™ , etc.) all without being attached to a PC or

    network.

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    Introduction

    Zebra Label Printing Solution

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    Zebra Label Printing Solution

    The printer is just one of three (3) parts of a printing solution. To print, you need a printer

    (ZD410), compatible direct thermal media, and software (driver, applications or programming) to

    tell the printer what to do and print.

    The media may be labels, tags, tickets, receipt paper, fan-fold stacks, tamper proof labels, etc.

    The printer setup can not be completed without media installed. Ideally, your chosen media

    should be the same media used for its intended operation. Starting with your chosen media will

    speed the setup and deployment process.

    Zebra assists you with label design and print with the free label and form design software:

    ZebraDesigner ™ for Windows PC operating systems.

    Zebra provides a complete suite of free Link-OS software applications and drivers to configure

    printer settings, print labels and receipts, get printer status, import graphics and fonts, send

    programming commands, update firmware, and download files.

    The Zebra web site or your reseller will be able to help you identify media for your desired use

    case.

    Modes of Printing

    You can operate this printer in many different modes and media configurations:

    • Direct thermal printing (which uses heat sensitive media to print).

    • Standard Tear-Off mode allows you to tear off each label/receipt (or batch print a strip of

    labels) after it is printed.

    • Label Dispense Mode: If an optional dispenser is installed, the backing material can be

    peeled away from the label as it is printed. After this label is removed, the next one is printed.

    • Media Cutting: If an optional media cutter is installed, the printer can cut the label liner

    between labels, receipt paper or tag stock.

    • Stand-alone: The printer can print without being connected to a computer using the printer’s

    auto running label form feature (programming based) or by using a data input device

    connected to the printer’s serial port. This mode accommodates data input devices, such as

    scanners, weigh scales, a Zebra Keyboard Display Unit (ZKDU), etc.

    • Shared network printing: Printers configured with an Ethernet (LAN) and Wi-Fi interface

    options include an internal print server.

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    Introduction

    What’s in the Box?

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    What’s in the Box?

    After unpacking, make sure you have all parts shown below. Follow the procedures for inspecting

    the printer to familiarize yourself with printer parts so you can follow the instructions in this book.

    Documentation

    and Software

    USB CablePrinter

    Power

    Supply

    Power Cord

    varies by locale or region

    Printer Documentation

    and User’s CD

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    Introduction

    What’s in the Box?

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    Unpack and Inspect the Printer

    When you receive the printer, immediately unpack it and inspect for shipping damage.

    • Save all packing materials.

    • Check all exterior surfaces for damage.

    • Open the printer and inspect the media compartment for damage to components.

    If you discover shipping damage upon inspection:

    • Immediately notify the shipping company and file a damage report. Zebra Technologies

    Corporation is not responsible for any damage to the printer incurred during shipment,

    and will not cover the repair of this damage under its warranty policy.

    • Keep all packaging material for shipping company inspection.

    • Notify your authorized Zebra

    ®

    reseller.

    See the Zebra Web site for ‘How To ...’ video’s on packing and unpacking your printer at:

    www.zebra.com/zd410d-info

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    Introduction

    Printer Features

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    Printer Features

    Figure 1 shows features on the outside and Figure2 onpage9 shows features inside the media

    compartment of your printer. Depending on the printer model and the installed options, your

    printer may look slightly different.

    Figure 1 • Printer Features

    ZD410

    Interface and Connectivity

    Module Slot Access

    Control Panel

    Release

    Latches

    DC Power

    Receptacle

    Power

    Switch

    Fan-Fold Media

    Entry Slot

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    Introduction

    Printer Features

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    Open the Printer

    To access the media compartment, you must open the printer. Pull the release latches towards

    you and lift the cover. Check the media compartment for loose or damaged components.

    Closing the printer

    Lower the top cover. Press down in the middle of the cover in front until the cover snaps closed.

    Caution • The discharge of electrostatic energy that accumulates on the surface of the

    human body or other surfaces can damage or destroy the printhead and other electronic

    components used in this device. You must observe static-safe procedures when working

    with the printhead or the electronic components under the top cover.

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    Printer Features

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    Figure 2 • Printer Features - Continued

    Printhead

    Movable Sensor

    (Black Mark and Lower Web/Gap)

    Media Guides

    Head-Up Sensor

    (inside)

    Upper Web (Gap)

    Array Sensor

    Media Guide Stop

    Adjustment

    Platen (Drive) Roller

    Roll Holders

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    Introduction

    Printer Features

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    Label Dispenser Option (field installable)

    Cutter Option (field installable)

    Door Latch

    Label Taken

    Sensor

    Label Peel Bar

    Peel Roll

    Dispenser Door

    Label Liner

    Exit Area

    Media Exit Slot

    Cutter Module

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    Introduction

    Printer Features

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    Operator Controls

    The primary operator controls are found on the front of the printer. The indicators may be off (not

    lit), red, green, or yellow. The indicators can blink or remain on in a variety of patterns that denote

    various printer activities or status. For more information on the indicator light patterns see

    Meaning of the Indicator Light Patterns on page 81).

    Power

    • ON - Press the Power button until the printer’s indicator lights flash on. The printer’s

    indicator lights will flash on and off in various combinations while the printer does internal

    self diagnostics and configuration checks which will take several seconds to complete.

    The Status Indicator will turn GREEN for PRINTER READY status, indicating the printer

    is now ready for normal print operations.

    • OFF - Press and hold the Power button for three (3) seconds and the printer will turn off

    after (quickly) storing some configuration and status information.

    Pause

    • Pressing the pause button will stop print activities and place the printer into Pause state.

    The printer will complete any print operation before it stops.

    • The Pause Indicator will display Yellow to indicate Pause state.

    • Pressing the Pause button while in Pause state will return the printer to normal operation.

    Feed (Advance)

    • Pressing (and releasing) the Feed button when the printer is not printing, causes the

    printer to advance media one (1) blank form length (label, receipt, tag, ticket, etc.).

    Power Pause Feed

    (Advance)

    Cancel

    DataStatus Network

    SuppliesPause

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    Printer Features

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    Cancel

    • Only functional when the printer is in the Pause state.

    • Pressing the Cancel button causes the printer to cancel printing the next format in the

    print buffer.

    • Pressing and holding for two seconds cancels printing of ALL pending formats.

    Status

    • Green: Ready for print and data activity.

    • Red: Media out, media detection error, head (cover) open, cutter jam, printhead

    authentication failure.

    • Yellow: Printhead over temp **, printhead element failure, out of memory while storing

    content (formats, graphics, fonts, etc.), and interface power fault for USB Host or Serial

    ports.

    • Blinking Yellow: Printhead under temp.

    • Blinking Red: Printhead over temp**

    Pause

    • Yellow: The printer is paused. Print, label feed (advance), and other label routines are

    suspended until the pause state is removed by pressing the Pause button.

    • Blinking Red: Printhead over temp**

    Data

    • Off: Data is not being transfered.

    • Green: A data communication operation has not finished, but is not actively being

    transferred.

    • Blinking Green: Data communications are in process.

    • Blinking Yellow: Out of memory while storing content (formats, graphics, fonts, etc.).

    Supplies

    • Red: There is a media out condition.

    ** - Blinking red Status and Pause indicators for a critical over temperature printhead - required cooling and printer restart.

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    Printer Features

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    Network

    • Yellow: 10 base Ethernet (LAN) connection detected

    • Green: 10/100 Ethernet (LAN) connection detected or when Wi-Fi (WLAN) has a strong

    signal and is connected

    • Red: when an Ethernet (LAN) or Wi-Fi (WLAN) fault occurs

    • Blinking Red: during Wi-Fi (WLAN) association

    • Blinking Yellow: during Wi-Fi (WLAN) authentication

    • Blinking Green: when Wi-Fi (WLAN) has completed, but has a weak signal

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    Introduction

    Print Touch

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    Print Touch

    The Zebra Print Touch ™ feature allows you to touch an Android ™ -based, Near Field

    Communication (NFC)-enabled device such as a smart phone or tablet to the printer’s Print

    Touch logo to pair the device to the printer. This capability allows you to use your device to

    provide information for which you are prompted and then print a label using that information.

    Data encoded into the tag includes:

    • A URL for a Zebra QuickHelp style support web page

    • The printer’s unique Bluetooth Low Energy MAC address

    • The printer’s Bluetooth Classic MAC address (if present)

    • The printer’s Wi-Fi (WLAN) MAC address (if present)

    • The printer’s Ethernet (LAN) MAC address (if present)

    • The printer SKU – ex. ZD41022-D01W01EZ

    • The printer’s unique serial number

    The NFC tag can be used to:

    • Facilitate Bluetooth pairing with a compatible mobile device

    • Launch an application

    • Launch a mobile browser to a web page

    Important • Some devices may not support NFC communication with the printer until

    you configure the required NFC settings in your device. If you encounter difficulties,

    consult your service provider or your smart device manufacturer for more information.

    Print Touch Location

    (Passive NFC)

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    2

    Install Hardware Options

    This section assists you in installing printer connectivity modules and media handling options.

    Printer Connectivity Modules

    The connectivity module’s access door must be removed (Accessing the Connectivity

    Module Slot on page 16) prior to installing the following options:

    • Serial (RS-232 DB-9) Port - Installing the Serial Port Module on page 17

    • Internal Ethernet (LAN, RJ-45 connector) — supports 10Base-T, 100Base-TX and fast

    Ethernet 10/100 auto-switching networks - Installing the Internal Ethernet (LAN) Module

    on page 18

    Media Handling Options

    The printer’s standard bezel must be removed (Removing the Standard Bezel on page 21)

    prior to installing the following options:

    • Label Dispenser (Peel-Off Liner and Present Label for Operator) - Installing the Label

    Dispenser on page 22

    • General purpose media cutter - Installing the Cutter on page 23

    • Media Roll Adapters for 38.1 mm (1.5 inch), 50.8 mm (2.0 inch), or 76.2 (3.0 inch) I.D.

    media cores.

    Note • Install your connectivity module or media handling options prior to setting up and using

    your printer for the first time. This will simplify and speed up the setup process. During the

    initial setup, do not connect the printer to power until all printer hardware options have been

    installed.

    Note • For best printer performance, update the printer’s firmware after installing options or

    immediately after the printer’s initial setup.

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    Install Hardware Options

    Printer Connectivity Modules

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    Printer Connectivity Modules

    The connectivity modules can be easily installed without tools.

    Update Printer Firmware to Finish Option Installations

    It is recommended that you always update the printer’s firmware with the latest version for

    optimal printer operation. For instructions on how to update printer firmware, see Updating

    Printer Firmware on page 88. This is located on the Zebra Web site at:

    http://www.zebra.com/support

    Accessing the Connectivity Module Slot

    1. Open the module access door by pushing down on the top of the door with your finger tip. This

    releases the latch. Pull the door away and down to remove.

    Caution • The discharge of electrostatic energy that accumulates on the surface of the

    human body or other surfaces can damage or destroy the printhead or electronic

    components used in this device. You must observe static-safe procedures when working

    with the printhead or the electronic components.

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    Install Hardware Options

    Printer Connectivity Modules

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    Installing the Serial Port Module

    1. With the module’s access door removed, slide the serial port module into the printer. Push the

    circuit card in slowly but firmly until the card is just past the inside lip of the access door.

    2. Align the bottom of the serial port’s door cover to the bottom lip of the module access opening.

    Swing the door up and snap the cover closed.

    Serial Port (RS-232)

  • Page 26:

    18

    Install Hardware Options

    Printer Connectivity Modules

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Installing the Internal Ethernet (LAN) Module

    1. With the module’s access door removed, slide the serial port module into the printer. Push the

    circuit card in slowly but firmly until the card is just past the inside lip of the access door.

    2. Align the bottom of the Ethernet port’s door cover to the bottom lip of the module access opening.

    Swing the door up and snap the cover closed.

    Ethernet Port (RJ-45)

  • Page 27:

    19

    Install Hardware Options

    Printer Connectivity Modules

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Removing Printer Connectivity Modules

    Connectivity modules can easily be removed for the purpose of reconfiguring a printer or

    repair. You should not remove and replace connectivity modules as a general practice.

    1. Remove the interface cable (Ethernet or Serial).

    2. Remove the module access door. Push down on the top of the door with your finger tip. This

    releases the latch. Pull the door away and down to remove.

    3. Re-attach the interface cable to the connectivity module and secure the cable.

    4. Gently pull on the interface cable that is secured to the connectivity module. Slowly pull the

    module out of the printer.

    5. Install a different connectivity module or re-install the connectivity module’s access door. Align it

    to the bottom lip of the access opening and swing it up to snap and lock in place.

  • Page 28:

    20

    Install Hardware Options

    Print Media Handling Options

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Print Media Handling Options

    The media handling options and access are secured to the printer by two (2) Torx T10 screws

    located on the bottom of the printer. A Torx Allen type wrench is provided.

    Update Printer Firmware to Finish Option Installations

    It is recommended that you always update the printer’s firmware with the latest version for

    optimal printer operation. This is located on the Zebra Web site at: http://www.zebra.com/support

    Cutter Option

    The printer supports a factory installed media cutter option for full width cutting of label liner, tag

    or receipt media. These cutter options are all supported in a single cutter housing design. The

    type of cutter option installed in your printer can be verified by printing a printer configuration

    report.

    Cutter Details

    • A medium duty cutter for cutting label liner and light tag media (LINER/TAG)

    • Paper Thickness: 0.08 mm (0.003 inch) min. to 0.1905 mm (0.0075 inch) max.

    • Cut Width: 60 mm (2.36 inches) maximum to 15 mm (0.585 inches) minimum

    • Minimum distance between cuts (label length): 25.4 mm (1 inch). Cutting shorter

    media lengths between the cuts may cause the cutter to jam or error.

    • By default, the cutter operations include a self cleaning preventive maintenance cleaning

    cut after every twenty-fifth cut. This feature can be disabled via a SGD (Set/Get/DO)

    programming command (cutter.clean_cutter) but is not recommended.

    Caution • The discharge of electrostatic energy that accumulates on the surface of the

    human body or other surfaces can damage or destroy the printhead or electronic

    components used in this device. You must observe static-safe procedures when working

    with the printhead or the electronic components.

    Warning • There are no operator serviceable parts in the cutter unit. Never remove the

    cutter cover (bezel). Never attempt to insert objects or fingers in to the cutter mechanism.

    Tools, cotton swabs, solvents (including alcohol), etc. all may damage or shorten the

    cutter’s usable life or cause the cutter to jam.

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    21

    Install Hardware Options

    Cutter Option

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Removing the Standard Bezel

    The standard bezel must be removed to mount your media handling option.

    1. Turn the printer upside down. Remove the two (2) mounting. Save the screws.

    2. Slide the bezel down the front about 12.5 mm (0.5 inch) and pull the loose bezel out.

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    22

    Install Hardware Options

    Cutter Option

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Installing the Label Dispenser

    The standard bezel must be removed before the Label Dispenser can be installed.

    1. Place the Label Dispenser module and printer right side up with the top of the module 12.5 mm

    (0.5 inch) below the bottom of the top cover. Center and push the module into the front of the

    printer and slide it up until it stops.

    2. Turn the printer upside down and attach the module to the printer with the two screws.

  • Page 31:

    23

    Install Hardware Options

    Cutter Option

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Installing the Cutter

    The standard bezel must be removed before the cutter module can be installer.

    1. Place the Cutter module and printer right side up with the top of the module even with the bottom

    of the top cover. Center and push the module into the front of the printer and slide it up until it

    stops.

    2. Turn the printer upside down and attach the module to the printer with the two screws.

  • Page 32:

    24

    Install Hardware Options

    Media Roll Core Size Adapters

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Media Roll Core Size Adapters

    The media roll adapters kit includes three (3) pairs of media roll adapters. The kits are for 38.1

    mm (1.5 inch), 50.8 mm (2.0 inch), or 76.2 (3.0 inch) inner diameter (I.D.) media cores.

    The adapters are intended to be permanently installed in the printer. They may be changed to

    support other media roll sizes that require one of these adapter sizes. The adapters may wear

    out if they are changed too much.

    Removing the media adapters to print on standard roll cores may leave plastic pieces in the

    media roll holders side ares that rub against the roll. Push those attached pieces back into the

    side of the media roll holder.

    Installing Media Roll Adapters

    1. Place one screw in the top adapter mounting hole of each on the top each roll holders. Start

    turning the screws clockwise until the tip of the screw is just protruding through the inside of the

    roll holder. The screws are self-tapping.

    2. Place the adapter on the inside of the roll holder. The large side of the adapter is on top. The

    smooth side (no ribs) faces the middle of the printer.

    3. Align the adapter’s top screw hole to the protruding screw tip and pinch it tightly to the roll holder

    body. Tighten the screw until there is no gap between the adapter and roll holder. Do not tighten

    beyond this point. Over tightening will strip the thread.

    4. Insert a screw in the bottom adapter mounting hole. Pinch the adapter tightly to the roll holder

    while tightening the screw. Tighten the screw until there is no gap between the adapter and roll

    holder. Do not tighten beyond this point. Over tightening will strip the thread.

    5. Repeat step 1-4 for the other adapter and roll holder.

  • Page 33:

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    Install Hardware Options

    Media Roll Core Size Adapters

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Example of Label Roll with

    76.2 mm (3.0 inch) Inner Core

    and Media Core Adapters

    Attached

  • Page 34:

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    3

    Setup

    This section assists you in setting up and operating your printer for the first time.

    Printer Setup Overview

    The setup process to can be broken down into two (2) phases: hardware setup and host system

    (software/driver) setup. This section covers the physical hardware setup to print the first label.

    • Install any printer hardware options first. See “Install Hardware Options” on page 15.

    • Place the printer in a safe location with access to power and where it can connect wired or

    wirelessly to the printer to the host system.

    • Attach the printer and power supply to a grounded AC power source.

    • Select and prepare media for your printer.

    • Load the media.

    • Turn the printer ON. Calibrate the media with a SmartCal Media calibration.

    • Print a ‘Configuration Report’ to verify basic printer operation.

    • Turn the printer OFF.

    • Choose method to communicate via a wired or wireless connection to your printer. Available

    wired local connections are:

    • USB port

    • Optional Serial port

    • Optional Ethernet (LAN)

    • Attach the printer cable to the network or host system (printer OFF).

    • Begin second phase of printer setup - Software based configuration for either wired or

    wireless communication methods typically needed for operating systems like Microsoft

    Windows.

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    Setup

    Select a Location for the Printer

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    Select a Location for the Printer

    The printer and media need a clean safe area with moderate temperatures to have optimal print

    operations.

    Select a location for the printer that meets these conditions:

    • Surface: The surface where the printer will be located must be solid, level, and of sufficient

    size and strength to hold the printer with media.

    • Space: The area where the printer will be located must include enough space for opening the

    printer (media access and cleaning), and for printer access to connectivity and power cords.

    To allow for proper ventilation and cooling, leave open space on all sides of the printer.

    • Power: Put the printer close to an easily accessible power outlet.

    • Data communication interfaces: Please ensure that cabling and Wi-Fi or Bluetooth radios

    do not exceed the maximum distance specified by the communication protocol standard or

    product data sheet for this printer. Radio signal strength can be reduced by physical barriers

    (objects, walls, etc.).

    Data cables should not be routed with or near power cords or conduits, fluorescent lighting,

    transformers, microwave ovens, motors or other sources of electrical noise and interference.

    These interference sources may cause problems with communications, host system

    operation, and printer functionality.

    • Operating conditions: Your printer is designed to function in a wide range of environments.

    Table 1 shows the temperature and relative humidity requirements for the printer.

    Install Printer Options and Connectivity Modules

    Install the following printer options before proceeding with the printer’s setup.

    • Serial (RS-232 DB-9) Port Module - Installing the Serial Port Module on page 17

    • Internal Ethernet (LAN) Module - Installing the Internal Ethernet (LAN) Module on page 18

    • Label Dispenser (Peel-Off Liner and Present Label for Operator) - Installing the Label

    Dispenser on page 22

    • General purpose media cutter - Installing the Cutter on page 23

    • Media Core Adapter kit for 38.1 mm (1.5 inch), 50.8 mm (2.0 inch), or 76.2 (3.0 inch) I.D.

    media cores. Media Roll Core Size Adapters on page 24

    Caution • Do not place any padding or cushioning material under or around the base of

    the printer because this restricts air flow and could cause the printer to overheat.

    Table 1 • Operational and Non-Operational Temperature and Humidity

    Mode Temperature Relative Humidity

    Operational 32° to 104°F (0° to 40°C) 20 to 85% non-condensing

    Non-Operational -40° to 140°F (-40° to 60°C) 5 to 85% non-condensing

  • Page 36:

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    Setup

    Attaching Power

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Attaching Power

    1. Plug the power supply into the printer’s DC power receptacle.

    2. Insert the AC power cord into the power supply.

    3. Plug the other end of the AC power cord into an appropriate AC electrical outlet. Note that AC

    outlet end of the power cord’s plug type can vary by region.

    4. The active power light will turn on green if power is on at the AC outlet.

    Important • Set up your printer so that you can handle the power cord easily if needed. To

    make certain the printer cannot carry electrical current, you must separate the power cord

    from the power supply receptacle or AC electrical outlet.

    Caution • Never operate the printer and power supply in an area where they can get wet.

    Serious personal injury could result!

    Note • Ensure the appropriate power cord with a three (3) prong plug and an

    IEC 60320-C13 connector are used at all times. These power cords must bear the

    relevant certification mark of the country in which the product is being used.

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    Setup

    Getting Ready to Print

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Getting Ready to Print

    The printer setup cannot be completed without media. The media may be labels, tags, tickets,

    receipt paper, fan-fold stacks, tamper proof labels, etc. Ideally, your chosen media should be the

    same media used for its normal intended operation. This will help you more easily identify any

    setup issues while using this guide. The printer does not come with media.

    The Zebra web site or your reseller may be able to help you select the right media for your

    intended printing application.

    Preparing and Handling Media

    Careful handing and storage of your media is important in order to maximize print quality. If the

    media becomes contaminated or dirty, it can damage the printer and cause defects in the printed

    image (voids, streaks, discoloration, compromise the adhesive, etc.).

    During manufacturing, packaging, handling and storage, the outside length of media may

    become dirty or contaminated. We recommend removing the outside layer of the media roll or

    stack. This will remove any contaminants which might be transferred onto the printhead during

    normal operation.

    Media Storage Tips

    • Store media in a clean, dry, cool, dark area. Direct thermal media is chemically treated to be

    heat sensitive. Direct sunlight or heat sources may ‘expose’ the media.

    • Do not store media with chemicals or cleaning products.

    • Leave media in its protective packaging until it is to be placed in the printer for use.

    • Many media types and label adhesives have a ‘shelf life’ or expiration date. Always use the

    oldest, viable (non-expired) media first.

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    Setup

    Loading Roll Media

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Loading Roll Media

    The printer utilizes two (2) sensing methods to accommodate a wide range of media

    • Center area transmissive sensing for continuous media and gap/web label media.

    • Full-width reflective sensing for print format (length) using black marks, black lines, notches

    or holes).

    For web/gap media, the printer senses the differences between the label and the liner to

    determine the print format length.

    For tear-off or continuous roll media, the printer only senses the media’s characteristics. The

    print format’s length is set by programming (driver or software) or the last stored form’s length.

    For black mark media, the printer senses the beginning of the mark and the distance to the start

    of the next black mark to measure the print format length.

    For other common media and setting variations, see one of the following:

    • Using the Label Dispenser Option on page 72 after you have loaded media using this

    procedure.

    • Printing on Fan-Fold Media on page 69

    Instructions for media loading:

    This procedure works for Tear-Off (standard bezel), Label Dispense and Media Cutting

    printer options.

    1. Open the printer. Pull the release latch levers toward the front of the printer.

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    Setup

    Loading Roll Media

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    2. Open the media roll holders. Orient the media roll so that its printing surface will face up as it

    passes over the platen (drive) roller.Pull the media guides open with your free hand and place the

    media roll on the roll holders and release the guides. Verify the roll turns freely. The roll must not

    sit in the bottom of the media compartment.

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    Setup

    Loading Roll Media

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    3. Pull the media so that it extends out of the front of the printer.

    4. Push the media under both of the media guides.

    Under Media

    Guides

  • Page 41:

    33

    Setup

    Loading Roll Media

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    5. Flip the media up and align the movable media sensor for your media type.

    • For continuous roll receipt type media or label media without black marks or notches,

    align the media to the default center position.

    • For black mark (black line, notches or holes) backed media, adjust the sensor

    position so the sensor aligns to the center of the black mark. Avoid the center area of the

    media to only use black mark sensing for operation with black marks.

    Movable Sensor

    Off Center

    Black Mark Sensing Only

    Default - Web (Gap) Sensing

    Standard Operating Position

  • Page 42:

    34

    Setup

    Loading Roll Media

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Using the Movable Sensor

    The movable sensor is a dual function sensor. It provides transmissive (sees through media) and

    reflective media sensing. The printer can use either sensing method, but not both at the same

    time.

    The movable sensor has a center array of sensors. This provides adjustable transmissive web

    (gap) sensing to positions that match legacy Zebra

    ®

    desktop printer sensor locations and

    positions in between. This also provides for use of some non-standard media variations or

    irregularly shaped media.

    The movable sensor allows the printer to use media with black marks or notches (holes through

    the media) on the back side of the media (or media liner). The sensor aligns to the middle of

    black marks or notches not in the center of the media roll to avoid Web/Gap sensing array.

    Adjusting the Movable Sensor for Black Marks or Notches

    The black mark sensing looks for non-reflective surfaces such as black marks, black lines,

    notches or holes on the back of the media which do not reflect the sensor’s near infrared light

    beam back to the sensor’s detector. The sensor light and its black mark detector are next to each

    other under the sensor cover.

    Position the movable sensor’s alignment arrow to the middle of the black mark or notch in the

    underside of the media. Sensor alignment should be set as far as possible from the edge of

    media but where 100% of the sensor window is covered by the mark. When printing, the media

    can move from side to side ±1mm (due to media variations and edge damage due to handling).

    Notches cut into the side of the media can also become damaged.

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    Setup

    Loading Roll Media

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Adjusting the Movable Sensor for Web (Gap) Sensing

    The movable sensor for web/gap sensing supports multiple positions.

    • The movable sensor’s ‘Default’ position is ideal for most label types.

    • The adjustment range is from center to off-center positions which are ideal for printing two (2)

    labels side by side on a roll.

    • The movable sensor adjustment range covers sensor positions use by legacy Zebra printers.

    Web (Gap) sensing with the movable sensor only functions when the movable sensor’s

    alignment arrow points to any position on the alignment key. The adjustment range is shown

    below.

    Zebra Printer Models Fixed Sensor Position Relative to the ZD410

    • Default — Zebra Models: G-Series ™ fixed position sensors, LP/TLP 2842 ™ , LP/TLP

    2844 ™ , LP/TLP 2042 ™

    • Center Aligned — Zebra Model: LP/TLP 2742 ™

    C

    L

    Default Gap

    Sensing Position

    Center Line -

    Alignment Key

    Alignment Arrow

    (Default Position)

    C

    L

    C

    L

    C

    L

    Adjustment Range - Left to Right

    DefaultCenter Aligned Maximum Right

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    36

    Setup

    Loading Roll Media

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Loading Roll Media (continued)

    6. For printers with the optional cutter module installed, thread the media through cutter’s media slot

    and pull it out the front of the printer.

    7. Close the printer. Press down until the cover snaps closed.

    You may need a calibrate your printer for the media. The printer’s sensors need to adjust to

    sense the label, the liner, and the distance between labels to operate properly. When reloading

    the same media (size, vendor, and batch), you can just press the Feed (Advance) button once to

    prepare the media for printing.

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    Setup

    Run a SmartCal Media Calibration

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Run a SmartCal Media Calibration

    The printer needs to set the media parameters for prior to printing optimal operation. The printer

    will automatically determine media type (web/gap, black mark/notch, or continuous) and

    measure media characteristics.

    SmartCal Procedure

    1. Make sure the media is loaded properly and the top cover of the printer is closed.

    2. Press the POWER button to turn the printer on.

    3. Once the printer is in the ready state (Status indicator ( ) is solid green), press and hold the

    PAUSE and CANCEL button for two (2) seconds and release.

    4. The printer will measure a few labels and adjust media sensing levels.

    5. When the printer stops, the Status indicator ( ) will turn solid green.

    Note • After the initial calibration to a specific media is completed, it is not required to perform

    additional calibrations each time the media is replaced. The printer automatically measures

    the media to adjust for small changes in the media characteristics while printing.

    Pressing the Feed (Advance) once or twice after a new roll of media (same batch) has been

    installed will synchronize the labels. It is then ready to continue printing.

    1

    2

    3

    1

    2

    3

    4

    5

    6

    7

    c

    e

    n

    ti

    m

    e

    te

    r

    s

    i

    n

    c

    h

    e

    s

    2

  • Page 46:

    38

    Setup

    Test Printing with the Configuration Report

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Test Printing with the Configuration Report

    Before you connect the printer to a computer, make sure that the printer is in proper working

    order. You can do this by printing a configuration report. The information on the Configuration

    reports printout that may be helpful with printer installation and

    1. Make sure the media is properly inserted and the top cover of the printer is closed.

    2. Turn the printer ON.

    3. Once the printer is in the ready state (Status indicator ( ) is solid green), press and hold the

    FEED and CANCEL buttons for two (2) seconds and release.

    4. .The Printer and Network Configuration Reports (shown below) will be printed.

    5. When the printer stops, the Status indicator ( ) will turn solid green.

    If you cannot get these reports to print, then see Troubleshooting on page 80.

    2

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    Setup

    Detecting a Media Out Condition

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Detecting a Media Out Condition

    When you run out of media, your printer will report a ‘Media Out’ condition with the Status

    indicators. This is part of the normal media usage cycle.

    When the printer detects that the media is out, the

    Status ( ) and Media ( ) indicator will turn

    solid red.

    Recovering from a Media Out condition

    1. Open the printer.

    2. Observe that the media is at the end or nearly at the end of the roll with a label missing from the

    liner. The printer stops before the adhesive or tape used to attach media to the roll core gets to

    the printhead.

    3. Remove the remaining media and roll core.

    4. Insert a new roll of media. See Loading Roll Media on page 30.

    5. If you are installing more of the same media, just load the new media and press the Feed

    (Advance) button once to resume printing.

    If you are loading different media (size, vendor, or even batch is different), then reloading media

    followed by a SmartCal is needed to ensure optimal operation.

    Note that changing media size (length or width) usually requires to you to change the

    programmed media dimensions or the active label format in the printer.

    Note • Sometimes a label may be missing some where in the middle of your roll of

    labels (not at the end of media). This will also cause a ‘Media Out” condition.

    To recover, just pull the media out until the next label is over the platen roller.

    Close the printer. Press the Feed (Advance) button once. The printer will

    resynchronize the label position and will be ready to resume printing.

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    Setup

    Connecting your Printer to a Computer

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Connecting your Printer to a Computer

    The printer supports a variety of interface options and configurations. These include:

    • Universal Serial Bus (USB 2.0) interface - Standard

    • RS232 Serial - Field Upgrade Option

    • Ethernet (LAN) - Field Upgrade Option

    • Internal WiFi (802.11ac) and Bluetooth Classic 4.1 (3.0 Compatable) - Factory Installed

    Option

    • Bluetooth Low Energy (low speed connection) for printer configuration using software running

    on an Android or iOS device.

    Pre-install Windows

    ®

    Printer Drivers

    Install the Zebra Setup Utilities (ZSU) before applying power to the printer connected to the

    PC . The utility installs the Zebra Windows drivers first. The ZSU installation wizard will then

    prompt you turn on the printer. Follow the instructions to complete your printer installation.

    The Zebra Setup Utility is designed to assist you with installing your printer. The cabling

    and unique parameters for each of these physical printer communication interfaces is discussed

    in the following pages to assist you with making configuration setup choices prior to and

    immediately following applying power. The Zebra Setup Utilities configuration wizards will instruct

    you to turn the printer’s power on at the appropriate time to complete the installation of your

    printer.

    For more details on configuring network (Ethernet or Wi-Fi) and Bluetooth communication, see

    the following guides:

    • Wired and Wireless Print Server User Guide

    • Bluetooth Wireless Guide

    Interface Cable Requirements

    Data cables must be of fully shielded construction and fitted with metal or metalized connector

    shells. Shielded cables and connectors are required to prevent radiation and reception of

    electrical noise.

    To minimize electrical noise pickup in the cable:

    • Keep data cables as short as possible (1.83 m [6 foot] recommended).

    • Do not tightly bundle the data cables with power cords.

    • Do not tie the data cables to power wire conduits.

    Important • This printer complies with FCC “Rules and Regulations,” Part 15, for Class B

    Equipment, using fully shielded data cables. Use of un-shielded cables may increase

    radiated emissions above the Class B limits.

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    Setup

    Connecting your Printer to a Computer

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    USB Interface

    Universal Serial Bus (version 2.0 compliant) provides a fast interface that is compatible with your

    existing PC hardware. USB’s “plug and play” design makes installation easy. Multiple printers

    can share a single USB port/hub.

    When using a USB cable (not supplied with your printer), verify that the cable or cable packaging

    bears the “Certified USB ™ ” mark (see below) to guarantee USB 2.0 compliance.

    .

    USB Cable

    USB

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    Setup

    Connecting your Printer to a Computer

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    Serial Interface

    The printer uses a Null Modem (cross-over) cable for DTE communications. The required cable

    must have a nine-pin “D” type (DB-9P) male connector on one end which plugs into the mating

    (DB-9S) serial port located on the back of the printer. The other end of this signal interface cable

    connects to a serial port on the host computer. For pin-out information, refer to Appendix A.

    The serial port communication settings between the printer and host (typically a PC) must match

    for reliable communication. The Bits per second (or Baud rate) and Flow control are the most

    common settings that get changed.

    Serial communications between the printer and the host computer can be set by:

    • ZPL programming ^SC command

    • Resetting the printer to its default printer configuration.

    Factory defaults for serial communication settings are: 9600 baud, 8 bit word length, NO parity, 1

    stop bit, and XON/XOFF (‘Software’ data flow control in the Windows based host system).

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    Setup

    Connecting your Printer to a Computer

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    Ethernet (LAN, RJ-45)

    The printer requires UTP RJ45 Ethernet cable rated CAT-5 or better.

    The printer has a built-in network print server. For more information on configuring your printer to

    run on a compatible Ethernet based network, see the Wired and Wireless Print Server users

    guide. The printer must be configured to run on your network. The print server on board your

    printer can be accessed through the printer’s print server Web pages.

    Ethernet Status/Activity Indicators

    The Ethernet connector on the printer has two (2) status/activity indicators that are partially

    visible to provide interface status at the connector. The printer also has the control panel

    indicator lights for printer network operation status, see the Meaning of the Indicator Light

    Patterns on page 81 for more details.

    LED Status Description

    Both OFF No Ethernet link detected

    Green 100 Mbps link detected

    Green with the Amber flashing 100 Mbps link and Ethernet activity detected

    Amber 10 Mbps link detected

    Amber with the Green flashing 10 Mbps link and Ethernet activity detected

    Ethernet Cable

    (RJ45 Connector)

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    Assigning an IP Address for Network Access

    All devices on an Ethernet network (LAN and WLAN) require a network IP (Internet Protocol)

    address. The printer’s IP address is needed to access the printer for printing and printer

    configuration. The five different ways to assign an IP address are:

    • DHCP (Dynamic Host Connection Protocol) - Default setting

    • Zebra Setup Utilities (includes the ZebraDesigner Windows printer driver)

    • Telnet

    • Mobile Apps

    • ZebraNet Bridge

    DHCP for Personal Networks

    The printer by default is set to operate on a Ethernet LAN or Wi-Fi network with DHCP. This

    setting is intended primarily for personal networks. The network automatically provides a new

    network IP address each time the printer is turned on. The Windows printer driver uses a Static

    IP address to connect to the printer. The IP address set in the printer driver will need to be

    changed to access the printer if its assigned IP address has changed after the printer’s initial

    installation.

    Managed Networks

    Using the printer in a structured network (LAN or Wi-Fi) requires a network administrator to

    assign the printer a Static IP address and other settings needed to operate on the network

    properly.

    Print Server - Default User ID and Password

    There are some features that require the default User ID and/or default password to access the

    printer’s print server or if you have the Wi-Fi option in the printer. The Factory Default Values are

    shown below:

    • User ID: admin

    • Password: 1234

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    Wi-Fi and Bluetooth Classic Wireless Connectivity Option

    This guide covers basic configuration of your Internal Wi-Fi Print Server and Bluetooth Classic

    4.X wireless connectivity option.This manual only covers installing the Wi-Fi as part of the Wi-Fi

    and Bluetooth Classic wireless connectivity option in the Setting Up the Wi-Fi Print Server Option

    on page 47. See the Zebra Web site for Wired and Wireless Print Server User Guide for more

    information on the printer’s Ethernet operation.

    This manual only covers installing the Bluetooth as part of the Wi-Fi and Bluetooth Classic

    wireless connectivity option in the Bluetooth Option Configuration on page 56. See the Zebra

    Web site for Bluetooth Wireless Guide for more information on the printer’s Bluetooth

    operation.

    Update Printer Firmware to Finish Option Installations

    It is recommended that you always update the printer’s firmware with the latest version for

    optimal printer performance . For instructions on how to update printer firmware, see Updating

    Printer Firmware on page 88. This is located on the Zebra Web site at:

    http://www.zebra.com/support

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    4

    Setup for Windows OS

    This section assists you in setting up and operating your printer for the first time.

    Windows Operating Systems Printer Setup (Overview)

    For supported Windows Operating systems (most common) with a Local (cabled) connection:

    • ‘Run’ the Zebra Setup Utilities from the User’s CD or from the Zebra Web site.

    • Click on ‘Install New Printer’ and run the install wizard. Select ‘Install Printer’ and select the ZD410d from

    the list of ZDesigner printers.

    • Select the port (USB or Serial) that you connected to the PC. One of these interfaces are also used by

    the Zebra Setup Utility’s Wizard to assist installation of networked and Bluetooth Classic (4.0).

    • Turn the printer ON and configure printer communications for your interface type.

    • Use the Windows driver to print a ‘Test Print’ to verify operation with Windows.

    Pre-install Windows

    ®

    Printer Drivers

    Install the Zebra Setup Utilities (ZSU) before applying power to the printer connected to the

    PC (running a Zebra driver supported Windows operating system). The utility installs the Zebra

    Windows drivers first. The ZSU installation wizard will then prompt you to apply the printer power.

    Continue to follow the instructions to complete your printer installation.

    The Zebra Setup Utility is designed to assist you with installing these interfaces. The

    cabling and unique parameters for each of these physical printer communication interfaces is

    discussed in the following pages to assist you with making configuration setup choices prior to

    and immediately following applying power. The Zebra Setup Utilities configuration wizards will

    instruct you to turn the printer’s power on at the appropriate time to complete the installation of

    your printer.

    For more details on installing Ethernet (network) and Bluetooth interfaces:

    • Wired and Wireless Print Servers User Guide

    • Bluetooth Wireless Guide

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    Setting Up the Wi-Fi Print Server Option

    This section covers basic configuration of your internal Wi-Fi Print Server option. For more

    detailed information, refer to the Wired and Wireless Print Servers User Guide.

    You may configure your printer for wireless operation in the following ways. This basic guide

    covers only the first option, the Connectivity Wizard.

    • Through the Connectivity Wizard, which writes a ZPL script for you. On the last screen of the utility,

    you may choose to send the command directly to your printer, or you may choose to save the ZPL script

    to a file. The saved ZPL file has several purposes:

    • The file can be sent to the printer through any available connection (serial, parallel, USB,

    or wired print server).

    • The file can be resent to the printer after the network settings have been restored to

    factory defaults.

    • The file can be sent to multiple printers that will use the same network settings.

    • Through ZPL script that you write yourself. Use the ^WX command to set the basic parameters for

    security type. You can send the command through any available connection (serial, parallel, USB, or

    wired print server). Refer to the ZPL Programming Guide for more information on this option.

    • Through Set/Get/Do (SGD) commands that you send to the printer. Begin with

    wlan.security to

    set the wireless security type. Depending on which security type that you select, other SGD commands

    will be necessary to specify other parameters. You can send the commands through any available

    connection (serial, parallel, USB, or wired print server). Refer to the

    Z

    PL Programming Guide for more

    information on this option.

    Important • The wireless radio option, which includes Wi-Fi, Bluetooth classic and Bluetooth

    low energy, is only available as a factory installed configuration.

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    Configure Using the Connectivity Wizard

    The ZebraNet Bridge Enterprise utility is available through http://www.zebra.com/software.

    ZebraNet Bridge Enterprise version 1.2.5 or later is required to configure the printer correctly for

    use.

    The Connectivity Wizard, which is part of this software, allows you to configure your printer easily

    for wireless operation by writing the appropriate ZPL script for you. Use this utility when you are

    first installing the wireless print server or after you set the network options back to factory

    defaults.

    To use the Connectivity Wizard, complete these steps:

    1. If it is not already installed, install ZebraNet Bridge Enterprise on your computer.

    You can get the program from the user CD that came with your printer, or you can download it at

    http://www.zebra.com/software.

    2. Launch the ZebraNet Bridge Enterprise program.

    If you are prompted for a serial number, you may click Cancel. You will still be able to use the

    Connectivity Wizard.

    3. From the Menu bar, select Tools > Connectivity Wizard.

    The Connectivity Wizard opens.

    Note • You can only set up one print server at a time with the Connectivity Wizard. To

    configure multiple print servers (wired and wireless), run the program once for each print

    server.

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    4. From the Choose Port list, select the port to which your printer is connected.

    • If you will save the file without sending it to the printer, you may select any available port.

    • If you select File:, you will be asked to browse to the location of the file you want to save.

    • If you select a serial port, the serial configuration information appears below the ‘Choose

    Port’ list. If necessary, change the serial communication settings to match your printer’s

    settings.

    5. Click Next.

    The wizard prompts for the print server device to configure.

    Note • If a port is in use by another device, it will not be included in the drop-down list.

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    6. Select Wireless and then click Next.

    The wizard prompts you for the type of printer you are using.

    7. Select the type of printer you are using and then click Next.

    The wizard prompts for the wireless IP information.

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    8. Enable the DHCP (dynamic) or static IP option.

    9. Click Next.

    The Wireless Settings window opens.

    10. Enter the ESSID.

    If you will be using... Complete the following steps...

    DHCP a. Select DHCP and click Next.

    b. Continue with step 9.

    Static

    a. Select Static.

    The IP settings fields are activated.

    a. Enter the IP Address, Default Gateway, and Subnet

    Mask for the wireless print server. Contact your

    network administrator for the correct values.

    b. Continue with step 9.

    Important • The ESSID and pass phrase, if used, must be set at your access point before

    completing these steps.

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    11. From the drop-down, select your Security Mode.

    If you select… Then…

    None Continue with step 12.

    WEP 40-Bit

    WEP 128-Bit

    a. In the WEP Options section of the window, enter the

    following values:

    • Authentication type

    • WEP Index

    • Encryption Key Storage

    • WEP Keys

    b. Click Next and continue with step 12.

    EAP-TLS

    EAP-TTLS

    EAP-FAST

    WPA-EAP-TLS

    In the EAP section of the window, if necessary:

    a. Enter the Optional Private Key.

    b. Click Next and continue with step 12.

    PEAP

    LEAP

    WPA-EAP-TTLS

    WPA-PEAP

    WPA-LEAP

    In the General Security section of the window:

    a. Enter the Security Username and Password.

    b. Click Next and continue with step 12.

    WPA-PSK In the WPA section of the window:

    a. Select the PSK Type.

    b. Enter the PSK Name.

    c. Click Next and continue with step 12.

    WPA-EAP-FAST

    a. In the General Security section of the window, enter

    the Security Username and Password.

    b. In the EAP section of the window, if necessary, enter

    the Optional Private Key.

    c. Click Next and continue with step 12.

    KERBEROS

    a. In the Kerberos Settings section of the window, enter

    the following values:

    • Kerberos User

    • Kerberos Password

    • Kerberos Realm

    • Kerberos KDC

    b. Click Next and continue with step 12.

    c.KERBEROS is not supported on Internal

    Wireless Plus print servers or radio cards.

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    12. Click Advanced Options in the Wireless Settings window. step 12

    The Advanced Wireless Settings window opens.

    13. Review the settings in the Advanced Wireless Settings window. Change the settings as

    necessary, and then click OK.

    The Wireless Settings window returns.

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    14. Click Next.

    Based on your selections in the Wireless Setup Wizard, the program writes the appropriate ZPL

    commands and displays them for your review.

    If you selected… Then a dialog box similar to this displays.

    Tabletop/Desktop

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    15. Determine if you will send the script immediately, or save it for use at a later time.

    16. Observe the wireless status on the printer’s indicator lights, and confirm that you have set up your

    printer for wireless connectivity.

    To... Then...

    Complete setup by

    sending the ZPL script to

    the printer through the

    port selected at the

    beginning of this

    procedure

    a. Verify that the printer is connected to the

    computer through the port you selected.

    Note • For serial connections, use a serial null

    modem cable.

    b. If you have not already done so, turn ON the

    printer.

    c. On the Review and Send ZPL for Wireless

    window, click Finish.

    The printer sends the ZPL script to the printer

    through the selected port. The Wireless Setup

    Wizard screen closes.

    d. Turn the printer OFF and then back ON.

    Save the ZPL script to a

    file for use later or for

    use with other printers

    Note • You can send the ZPL script file to

    multiple printers that use the same

    configuration, or you can send the file to a

    printer that had the network settings restored to

    the factory defaults. This saves you from having

    to go through the Wireless Setup Wizard more

    than once.

    a. On the ‘Review and Send ZPL for Wireless’

    window, highlight the script, right-click, and select

    Copy.

    b. Open a text editor, such as Notepad, and paste

    the script into the application.

    c. Save the script.

    d. In the Connectivity Wizard, click Cancel to exit

    without sending the script at this time.

    e. If you have not already done so, turn ON the

    printer.

    f. Send the ZPL file to the printer through the

    connection of your choice.

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    Setup for Windows OS

    Bluetooth Option Configuration

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    Bluetooth Option Configuration

    The Zebra Setup Utilities provides a quick and easy way to configure a Bluetooth wireless

    connection with your printer.

    1. Double-click the Zebra Setup Utilities icon on your desktop.

    2. Connect a USB cable from your printer to your computer.

    3. On the first ZSU screen, highlight the printer displayed in the window and click on the Configure

    Printer Connectivity where shown.

    4. Select ‘Bluetooth’ on the Connectivity Type screen and click on the Next button.

    5. On the Bluetooth Settings screen, check “Enabled” to enable Bluetooth functionality.

    6. In the Friendly Name text field, set the Bluetooth name of the device. This name appears during

    device discovery and the master device will label the printer with this name.

    7. Set Discoverable to “On” or “Off” to set whether the device will appear when master devices are

    looking for new devices to pair with.

    8. Set Authentication to “On.” (Note: This setting does not exist in Link-OS, but you need to turn on if

    you want to enter a PIN in ZSU. Actual authentication setting on the printer is set in the Security

    Mode on the Advanced Settings menu.)

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    9. The values set in the Authentication PIN field will vary depending on the Bluetooth version of the

    master device. If the master uses BT v2.0 or older

    , enter a numeric value in this field. You will be

    prompted to enter this same value on the master device to verify pairing. Security Mode 2 or 3 in

    Advanced Settings should also be selected for PIN paring.

    10. If the master device uses BT v2.1 or newer, this setting has no effect. BT v2.1 and newer uses

    Secure Simple Paring (SSP) which does not require the use of a PIN.

    11. Clicking on the Advanced Settings button will display the Advanced Bluetooth Settings window.

    For more information on Advanced Settings, refer to the Wired and Wireless Print Server

    Guide.

    12. Click Next to continue configuring your printer.

    13. The SGD commands to properly configure your printer will be displayed. Click Next to continue to

    the Send Data screen.

    14. On the Send Data screen, you may click on the Printer that you want to immediately send the

    commands to or you may click on the File button to save the commands to a file on your computer

    that can be sent to one or more printers at a later time.

    15. To send the commands to the printer, click on the Finish button and the printer will be updated

    and then reboot. You may disconnect the USB interface from your printer now.

    16. To complete the Bluetooth paring process, enable Bluetooth device discovery on your master

    device and follow the directions provided with the master device.

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    Connecting to a Windows XP

    ®

    SP2 Master Device

    This process covers the printer installation for Windows XP SP2 (or above)

    1. From the Windows ‘Start’ menu, open the ‘Printers and Faxes’ window. Click on ‘Add Printer’ and

    a wizard will start. Click ‘Next’ when the “Welcome” window displays to continue.

    2. Leave the ‘Local’ radio button with the ‘Automatic detect ...’ checkbox (checked) selected and

    click ‘Next’.

    3. No printer should be found. If there is one or more new printers detected, then do not select any

    of those printers and click ‘Next’.

    4. Select the ‘Create a new port’ radio button and select ‘Bluetooth Printer Port’ from the associated

    pull down menu.

    5. From the new ‘Bluetooth Printer Port’ window, select your printer from the Bluetooth devices in

    the list. This may take several minutes. Click on the ‘Connect’ button.

    6. The ‘Install Printer Software’ window will open. Select ‘ZDesigner’ as ‘Manufacture’ to select

    supported Zebra printer models, and then select your printer model in the ‘Printers’ selection.

    Click ‘Next’ to continue.

    7. Select ‘Keep the existing drivers’ and click ‘Next’.

    8. Name your printer and choose your default printer setting as desired. Click ‘Next’.

    9. Answer ‘Yes’, you want to print a test page. Click ‘Next’ to continue.

    10. Click ‘Finish’ on the ‘Completing the Add Printer Wizard’ window and the Bluetooth printer will

    complete installation and print a Windows test print page (a Windows logo at minimum).

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    Connecting to a Windows Vista

    ®

    SP2 or Windows 7

    ®

    Master Device

    The Windows Vista (SP2 or higher) and Windows 7 Bluetooth install differs from the XP install.

    • Windows Vista: Open the ‘Add Printer’ wizard by clicking the ‘Start’ button, clicking

    ‘Control Panel’, clicking ‘Hardware and Sound’, clicking ‘Printers’, and then clicking ‘Add a

    printer’.

    • Windows 7: Open Devices and Printers by clicking the ‘Start’ button, and then, on the

    ‘Start’ menu, clicking ‘Devices and Printers’

    • Some non-Microsoft Bluetooth dongles and built-in Bluetooth devices in the host PC’s

    have marginal driver support for Secure Simple Paring (SSP) printing and may not

    complete the ‘Add printer’ wizard normally. You may need to go to the ‘Bluetooth Devices’

    in the ‘Control Panel’ or from the system tray on the Windows ‘Start’ bar and activate SPP

    for the ‘device’, your Bluetooth printer you are installing. Install the printer to a local printer

    (USB or Serial Port for your ZD410 printer) and then change the ‘Port’ after the install has

    completed to the SPP (virtual serial port) COM port.

    1. Access the ‘Devices and Printers’ from the Windows Start menu ( ).

    2. Check for Bluetooth devices in the ‘Devices and Printers’ window. Note the generic Windows

    Bluetooth icon below.

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    3. Hover over the Bluetooth icon with the mouse pointer and the icon will highlight. Right-Click on

    the high-lighted Bluetooth icon. Select ‘Bluetooth Settings’ from the pop-up menu. Verify that both

    of the Connections check boxes are checked. Verify that the ‘Turn off the Bluetooth adapter’ is not

    checked. Click the ‘Apply’ button. Click the ‘OK’ button to close the window.

    4. Click on the ‘Add a device’ in the top bar of the “Devices and Printers’ window. After a few

    moments the “Add a device’ windows will populate with Bluetooth devices near you.

    5. Turn the Bluetooth 4.0 (3.0 compatible) enabled Zebra printer on. After a few moments the

    “Add a device’ windows will add your new printer. Click on the printer icon. Right-Click and select

    ‘Add device’.

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    6. The printer will print a pairing code. Verify that the pairing numbers match with those on your

    display screen.

    If the numbers match, then press the ‘Next button’ in the ‘Add a device’ window and then press

    the OK/Check Mark button on the printer’s control panel.

    7. When the pairing process successfully completes, the following message will be displayed.

    Note • Note the COM port number displayed in the task bar pop-up. It will only remain for a few seconds.

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    Connecting the Printer to a Windows 8

    Before adding (also called pairing) a Bluetooth enabled device, make sure it is turned on and

    discoverable. As stated in the previous section under “Installing the Printer on a Windows 7 PC,”

    your Windows device may need a Bluetooth adapter to connect to Bluetooth device. Check with

    your device manufacturer’s User Manual for further information.

    1. Swipe in from the right edge of the screen or move your mouse towards the right edge of the

    screen, select Settings, and then select Change PC Settings.

    .

    2. Select PC and devices, and then select Bluetooth. Once Windows displays the Bluetooth-

    enabled devices, select the device and click Pair.

    3. Follow the instructions on your screen to finish pairing your device.

    Important • Windows will display the pairing code for only 10 seconds, so complete

    this step quickly!

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    Connecting the Printer to a Windows 10 PC

    Before adding (also called pairing) a Bluetooth enabled device, make sure it is turned on and

    discoverable. As stated in the previous section under “Installing the Printer on a Windows 7 PC,”

    your Windows device may need a Bluetooth adapter to connect to Bluetooth device. Check with

    your device manufacturer’s User Manual for further information.

    1. Open the Windows Start Menu by clicking on the Windows Start ( )button and select Settings.

    .

    2. Click on the Devices category in the Settings window.

    3. Click on Bluetooth. If your PC doesn’t have Bluetooth installed, the Bluetooth category will not be

    displayed in the list of device categories. The printer is identified by the serial number.

    Printer Serial Number

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    4. Click on the printer and then click on the ‘pairing’ button for the printer.

    5. The printer will print a passcode. Compare that with the passcode show on screen. Click ‘Yes’ if

    they match.

    6. The printer status changes to connected when pairing has completed.

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    After Your Printer is Connected

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    After Your Printer is Connected

    Now that you have basic communication to your printer, you may want to test printer

    communications and then install other printer related applications, drivers or utilities.

    Testing Communications by Printing

    Verifying the print system’s operation is a relatively simple process. For Windows operating

    systems, use the Zebra Setup Utility or the Windows ‘Printers and Faxes’ Control Panel to

    access and print a test label. For non-Windows operation systems, copy a basic ASCII text file

    with a single command (~WC) to print a configuration status label.

    Test Printing with Zebra Setup Utility:

    1. Open the Zebra Setup Utility.

    2. Click on the newly installed printer’s icon to select the printer and activate the printer configuration

    buttons below it in the window.

    3. Click the ‘Open Printer Tools’ button.

    4. In the ‘Print’ tab window, click on the ‘Print configuration label’ line and click on the ‘Send’ button.

    The printer should print a configuration report.

    Test Printing with Windows ‘Printer and Faxes’ menu:

    1. Click on the Windows ‘Start’ menu button, to access the ‘Printers and Faxes’ menu or ‘Control

    Panel’ to access the ‘Printers and Faxes’ menu. Open the menu.

    2. Select the newly installed printer’s icon to select the printer and right-click the mouse to access

    the printer ‘Properties’ menu.

    3. From the printer’s ‘General’ tab window, click on the ‘Print Test Page’ button. The printer should

    print a Windows test print page.

    Test Print with an Ethernet printer connected to a network

    Test Print on an Ethernet printer connected to a network (LAN or WLAN) with a (MS-DOS)

    ‘Command Prompt’ (or ‘Run’ from the Windows XP Start menu):

    1. Create a text file with the following ASCII three characters: ~WC

    2. Save the file as: TEST.ZPL (an arbitrary file name and extension name).

    3. Read the IP address off the printer’s Configuration Report’s Network Status printout. On a system

    that is connected to the same LAN or WAN as the printer, type the following in the Web browser

    window’s address bar and enter:

    ftp (IP address)

    (for IP address 123.45.67.01 it would be:

    ftp 123.45.67.01)

    4. Type the word ‘put’ followed by the file name and enter. For this ‘test print’ file, it would be:

    put TEST.ZPL

    The printer should print a new Print Configuration Report.

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    Test Print with a Copied ZPL Command File for Non-Windows Operating Systems:

    1. Create a text file with the following ASCII three characters: ~WC

    2. Save the file as: TEST.ZPL (an arbitrary file name and extension name).

    3. Copy the file to the printer. For DOS, a file sent to a printer connected to the system’s serial port

    would be as simple as:

    COPY TEST.ZPL COM1

    Other interface connection types and operating systems will have different command strings. See

    your operating system documentation for detailed instructions to copy to the appropriate printer

    interface for this test.

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    5

    Print Operations

    This section provides media and print handling, font and language support, and the setup of less

    common printer configurations.

    Thermal Printing

    Determining Your Printer’s Configuration Settings

    The ZD410 printer uses the configuration report to provide the printer settings. Operational status

    (darkness, speed, media type, etc.), installed printer options (network, interface settings, cutter,

    etc.) and printer description information (serial number, model name, firmware version, etc.) are

    all included on the configuration report.

    See Test Printing with the Configuration Report on page 38 to print this label.

    See Managing the ZPL Printer Configuration on page 134 to help interpret the configuration

    report and the associated programming command and command states it is identifying in the

    report.

    Caution • The printhead becomes hot while printing. To protect from damaging the

    printhead and risk of personal injury, avoid touching the printhead. Only use the cleaning

    pen to perform printhead maintenance.

    Caution • The discharge of electrostatic energy that accumulates on the surface of the

    human body or other surfaces can damage or destroy the printhead or electronic

    components used in this device. You must observe static-safe procedures when working

    with the printhead or the electronic components under the top cover.

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    Print Operations

    Replacing Supplies

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    Replacing Supplies

    If media (labels, receipt, tags, tickets, etc.) run out while printing, leave the printer power on while

    reloading (data loss results if you turn off the printer). After you load a new label, press the Feed

    button to restart.

    Adjusting the Print Quality

    Print quality is affected by the heat (density) setting of the printhead, the print speed, and the

    media in use. Experiment with these settings to find the optimal mix for your application. Print

    quality can be configured with the Zebra Setup Utility’s ‘Configure Print Quality’ routine.

    The darkness (or density) setting can be controlled by:

    • The Set Darkness (~SD) ZPL command (consult your ZPL Programming Guide).

    • See the Manual Print Darkness Adjustment on page 106

    • See the Operator Darkness Control on page 91

    If you find that the print speed needs to be adjusted, use:

    • The Windows printer driver or application software such as ZebraDesigner ™ .

    • The Print Rate (^PR) command (consult your ZPL Programming Guide).

    Use the printer’s ‘Print Quality Report’ (also known as the FEED Self Test) to print a range of

    labels that help you identify print DARKNESS and SPEED settings for optimizing general print

    and barcode quality. See the Print Quality Report (FEED self test) on page 96 for details.

    The printer’s media settings can be verified by printing a Printer Configuration label. See the Test

    Printing with the Configuration Report on page 38 for more details.

    The maximum distance that the automatic media type detection and sensing will check can be

    reduced by using the ZPL Maximum Label Length command (^ML). It is recommended that this

    distance be set to no less than two times the longest label being printed. If the largest label being

    printed was a 2 by 6 inch label, then the maximum label (media) length detection distance can be

    reduced from the default distance of 39 inches down to 12 inches.

    Adjusting the Print Width

    Print width must be set:

    • Before you use the printer for the first time.

    • Any time you change the width of the media in use.

    Print width may be set by:

    • The Windows printer driver or application software such as ZebraDesigner ™ .

    • Controlling printer operations with ZPL programming; refer to the Print Width (^PW) command

    (consult your ZPL Programming Guide).

    Note • Media manufacturers may have specific recommendations for speed settings for

    your printer and the media. Some media types have lower maximum speeds than your

    printer’s maximum speed.

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    Print Operations

    Printing on Fan-Fold Media

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    Printing on Fan-Fold Media

    Printing on fan-fold media requires you to adjust the media guides stop position.

    1. Open the top cover.

    2. Adjust the media guide stop position with the gold thumb wheel. Use a piece of the fan-fold

    media to set the stop position. Rotate the wheel away from you to make the guides wider.

    Rotate the wheel toward you to make the media guides narrower.

    Fan-Fold

    Media Path

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    Print Operations

    Printing on Fan-Fold Media

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    3. Insert the media through the slot at the rear of the printer and place the media between the

    media guide and roll holders.

    4. Close the top cover.

    After printing or feeding several labels: If the media does not track down the center (moves

    from side to side) or the sides of the media (liner, tag, paper, etc.) are frayed or damaged when

    exiting the printer, then the media guides may need further adjustment. If this does not correct

    the problem, then the media can be routed over the two roll holding pins on the media guide. An

    empty roll core of the same width as the stack of the fan-fold media can be placed between the

    roll holders to provide additional support for thin media.

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    Print Operations

    Printing with Externally Mounted Roll Media

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    Printing with Externally Mounted Roll Media

    The printer accommodates externally mounted roll media similar to the printer’s support of fan-

    fold media. The printer requires the media roll and stand combination to have a low initial inertia

    to pull the media off the roll.

    Zebra at this time does not offer an external roll media option for the ZD410 printer.

    Externally Mounted Roll Media Considerations:

    • The media ideally should enter the printer directly behind the printer through the fan-fold

    media slot in the rear of the printer. See Printing on Fan-Fold Media on page 69 for media

    loading.

    • Lower the print speed to decrease the chance of motor stalls. The roll typically has the

    highest inertia when trying to start the roll moving. Larger media roll diameters require the

    printer to have more torque applied to get the roll moving.

    • The media should move smoothly and freely. The media should not slip, skip, jerk, bind and

    then move, etc. when mounted on your media stand.

    • The printer should not touch the media roll.

    • The printer should not slip or lift up off the operating surface.

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    Print Operations

    Using the Label Dispenser Option

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    Using the Label Dispenser Option

    The label dispenser option allows you to print a label and have the backing material (liner/web)

    automatically removed. When printing multiple labels, removing the dispensed (peeled) label triggers

    the printer to print and dispense the next label.

    To use dispenser-mode, set ‘Media Handling’ to ‘Peel-Off’ in the printer driver or with the Zebra Setup

    Utility using the ‘Configure Printer Settings’ wizard. Otherwise, you must send the ZPL programming

    commands to the printer.

    When programming in ZPL, you can use the command sequences shown below to configure the

    printer to use the dispenser option:

    ^XA ^MMP ^XZ

    ^XA ^JUS ^XZ

    1. Load your labels into the printer. Close the printer and press the Feed button until a minimum of

    100 millimeters or 4 inches of exposed labels exit the printer. You can leave the labels on the

    liner.

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    Print Operations

    Using the Label Dispenser Option

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    2. Lift the liner over the top of the printer. Pull the gold latch in the center of dispenser door away

    from the printer and the door will open.

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    Print Operations

    Using the Label Dispenser Option

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    3. Insert the label liner between the dispenser door and the printer body.

    4. Close the dispenser door while pulling the end of the label liner tight.

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    Print Operations

    Using the Label Dispenser Option

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    5. Press and release the Feed (Advance) button one or more times until a label gets presented for

    removal. Repeat one more time and then tear the exposed liner exiting from the bottom of the

    label dispenser.

    6. During the print job, the printer will peel off the backing and present a single label. Take the label

    from the printer to allow the printer to print the next label. Note: If you did not activate the label

    taken sensor to detect the removal of the dispensed (peeled) label with software commands, the

    printer will stack and eject peeled labels.

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    Print Operations

    Sending Files to the Printer

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    Sending Files to the Printer

    Graphics, fonts and programming files can be sent to the printer from the Microsoft Windows

    operating systems by using the Link-OS Profile Manager, Zebra Setup Utilities (and driver),

    ZebraNet ™ Bridge or Zebra® ZDownloader found on the user's CD or at www.zebra.com

    .

    Printer Fonts

    The ZD410 printer supports your language and font requirements with a variety of internal fonts,

    on-board font scaling, international font sets and character code page support, Unicode support,

    and font download.

    The printer’s font capabilities are programming language dependent. The ZPL ™ programming

    language provides advanced font mapping and scaling technology to support outline fonts

    (TrueType ™ or OpenType ™ ) and Unicode character mapping as well as basic bitmapped fonts

    and character code pages. The ZPL programming guide describes and documents the fonts,

    code pages, character access, listing fonts, and limitations for their respective printer

    programming languages. See the printer programming guides for information on Text, Fonts and

    Character support.

    The printer includes utilities and application software that support font download into the printer

    for both printer programming languages.

    Identifying Fonts in Your Printer

    Fonts and memory are shared by the programming languages in the printer. Fonts can be loaded

    into various storage locations in the printer. ZPL programming can recognize EPL and ZPL fonts.

    EPL programming can only recognize EPL fonts. See the respective programmer guides for

    more information on fonts and printer memory.

    ZPL Fonts:

    • To manage and download fonts for ZPL print operation, use the Zebra Setup utility or

    ZebraNet ™ Bridge.

    • To display all of the fonts loaded in your printer, send the printer the ZPL command ^WD. See

    the ZPL Programmers Guide for details.

    • Bitmap fonts in the various printer memory areas are identified by the .FNT file extension in

    ZPL.

    • Scalable fonts are identified with the .TTF, .TTE or .OTF file extensions in ZPL. EPL does not

    support these fonts.

    Localizing the Printer with Code Pages

    The ZD410 printer supports two sets of language, region and character sets for permanent fonts

    loaded into the printer for each printer programming language, ZPL and EPL. The printer

    supports localization with common international character map code pages.

    • For ZPL code page support, including Unicode, see the ^CI command in the ZPL

    programmer’s guide.

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    Print Operations

    Printer Fonts

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    Asian fonts and Other Large Font Sets

    Asian language ideographic and pictographic fonts have large character sets with thousands of

    characters that support single language code page. In order to support the large Asian character

    sets, the industry adopted a double-byte (67840 maximum) character system instead of the

    single-byte characters (256 maximum) used by Latin based language characters to address

    large font sets. In order to address multiple languages with a single font set, Unicode was

    invented. A Unicode font supports one or more code points (relate these to code page character

    maps) and is accessed in a standard method that resolves character mapping conflicts. The ZPL

    programming language supports Unicode. Both of the printer’s programming languages support

    the large pictographic double-byte character Asian font sets.

    The number of fonts that can be downloaded is dependent upon the amount of available flash

    memory not already in use and the size of the font to be downloaded.

    Some Unicode fonts are large such as MS (Microsoft) Arial Unicode font (23 MB) available from

    Microsoft or the Andale font (22 MB) offered by Zebra. These large font sets typically support a

    large number of languages as well.

    Getting Asian Fonts

    Asian bitmap font sets are downloaded into the printer by the user or integrator. The ZPL fonts

    are purchased separately from the printer. EPL Asian Fonts are available for free to download

    from the Zebra Web site.

    • Simplified and Traditional Chinese

    (The SimSun font is pre-loaded in printers sold in the Peoples Republic of China)

    • Japanese — JIS and Shift-JIS mappings

    • Korean including Johab

    • Thai

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    Print Operations

    EPL Line Mode

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    EPL Line Mode

    Line Mode is supported in 203 dpi printer models only. The 300 dpi printer models do not support

    Line Mode.

    EPL Line Mode printing is designed to be command compatible with EPL1 programming

    language used in early model LP2022 and LP2042 printers. The Zebra 2800 series direct

    thermal printers also included Line Mode printer language support. The ZD410 continues Zebra’s

    support of Line Mode.

    Line mode printing is ideal for basic retail (point of sale - POS), shipping, inventory, work flow

    control, and general labeling. EPL printers with Line Mode are versatile and are capable of

    printing a wide range media and barcodes. Line Mode only prints single lines which are the

    height of the largest element present in the line of text and data - barcode, text, a graphic or

    simple vertical lines. Line mode has many limitations due to the single line of print: no fine

    element placement, no overlapping elements, and no horizontal (ladder) barcodes.

    • Line Mode printer operation is entered by sending the printer the EPL OEPL1 command.

    • See the EPL Programmers Guide (Page Mode) or the EPL Line Mode Programmers

    Guide.

    • Line Mode printer operation is exited by sending the printer the escOEPL2 Line Mode

    command. See the EPL Line Mode Programmers Guide.

    • With Line Mode active, ZPL and EPL (EPL2) Page Mode programming will be processed

    as Line Mode programming and data.

    • With the default ZPL and EPL (EPL2) Page Mode active, Line Mode programming will be

    processed as ZPL and/or EPL programming and data.

    • Verify printer programming modes by printing out a printer configuration.

    • ZPL Set Get Do (SGD) command strings should be terminated with a Line Feed

    character (ASCII 10 dec). The printer in Line Mode will process a Carriage Return

    character inserting a text line (advances to the next line’s position in the printout).

    Important • The printer will not automatically recognize a firmware update file when the

    printer is in Line Mode. The printer will print it as a very large text file.

    Exit Line Mode to update your printers firmware.

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    Print Operations

    Zebra® ZKDU — Printer Accessory

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    Zebra

    ®

    ZKDU — Printer Accessory

    The Zebra® ZKDU (keyboard display unit) is a small terminal unit that interfaces with the printer

    for accessing EPL or ZPL label forms stored in the printer.

    The ZKDU is strictly a terminal and does not have the capability to store data or set up

    parameters.

    The ZKDU is used for the following functions:

    • List label forms stored in printer

    • Retrieve label forms stored in printer

    • Input variable data

    • Printing labels

    • Switching between EPL and ZPL to dual support both printer language format/form types

    that can be stored and printed in many later model Zebra label printers.

    ZBI 2.0 ™ — Zebra Basic Interpreter

    Customize and enhance your printer using the ZBI 2.0 ™ programming language. ZBI 2.0 allows

    Zebra printers to run applications and take input from scales, scanners and other peripherals

    without a PC or network connection. ZBI 2.0 works with the ZPL printer command language so

    that printers can understand non-ZPL data streams and convert them into labels. That means the

    Zebra printer can create barcodes and text from input received, non-ZPL label formats, sensors,

    keyboards and peripherals. Printers can also be programmed to interact with PC based database

    applications to retrieve information to be used on printed labels.

    ZBI 2.0 can be activated by ordering a ZBI 2.0 Key Kit, or activated by purchasing a key from the

    ZBI 2.0 store at www.zebra.com/software

    .

    Use the ZDownloader utility to apply the key. Zdownloader is available on the users CD or at the

    Zebra Web site: www.zebra.com

    .

    An intuitive ZBI-Developer ™ programming utility is used to create, test and distribute ZBI 2.0

    applications is available on the users CD or at the Zebra Web site: www.zebra.com

    .

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    6

    Troubleshooting

    This section provides troubleshooting procedures and information.

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    Troubleshooting

    Meaning of the Indicator Light Patterns

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    Meaning of the Indicator Light Patterns

    The indicators on the control panel show the current status of the printer.

    Table 1 • Status of Printer As Shown by Indicator Lighting Patterns

    Typical Operating Conditions

    Steady Flashing Fade

    The printer is ready.

    The printer is paused.

    The media supply is out. The printer needs attention

    and cannot continue without user intervention.

    A data communication operation has not finished, but

    is not actively being transferred.

    Data communications are in process.

    Special Error Conditions

    There is a jam in the cutter.

    The printhead is open. The printer needs attention

    and cannot continue without user intervention.

    The printhead is over temperature.

    Caution • The printhead may be hot and could

    cause severe burns. Allow the printhead to cool.

    The printhead is over temperature. Turn the printer

    OFF. After several minutes to allow the printer to

    completely cool, turn the printer ON.

    Caution • The printhead may be hot and could

    cause severe burns.

    The printhead is under temperature.

    The printhead was replaced with one that is not a

    genuine Zebra printhead. Install a genuine Zebra

    printhead to continue.

    The printer is unable to read the printhead type (dpi).

    The printhead has been replaced incorrectly or with a

    non-Zebra printhead. Call a service technician.

    Out of memory while storing content (formats,

    graphics, fonts, etc.).

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    Troubleshooting

    Meaning of the Indicator Light Patterns

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Typical Operating Conditions

    Steady Flashing Fade

    Printers with a Bluetooth Low Energy option

    Bluetooth Low Energy has paired.

    Bluetooth Low Energy has failed to pair.

    Printers with an Ethernet (LAN) option

    NETWORK light off

    No Ethernet link is available.

    A 100 Base link was found.

    A 10 Base link was found.

    An error condition exists. The printer is not connected

    to your network.

    Printers with a Wi-Fi (WLAN) option

    The light flashes red while the printer associates with

    the network.

    The light then flashes yellow while the printer is

    authenticating with the network.

    The printer is connected to your network and the WiFi

    signal is strong.

    The printer is connected to your network and the WiFi

    signal is weak.

    An error condition exists. The printer is not connected

    to your network.

    Table 1 • Status of Printer As Shown by Indicator Lighting Patterns

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    Troubleshooting

    Printing Issues

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    Printing Issues

    This section helps you identify issues with printing or print quality, the possible causes, and the

    recommended solutions.

    Table 2 • Printing Issues

    Issue Possible Cause Recommended Solution

    General print

    quality issues - The

    printed image does

    not look right.

    The printhead is dirty. Clean the printhead. See Cleaning the

    Printhead on page 110 and Platen Cleaning

    and Replacement on page 114

    The printer is set at an

    incorrect darkness level

    and/or print speed.

    Perform the Print Quality Report (FEED self

    test) on page 96 to determine the ideal

    darkness and speed settings for your

    application.

    Do not set print speeds above the

    manufacturer’s maximum rated speed for

    your media.

    You may be using the wrong

    power supply.

    Verify you are using the power supply that

    came with this printer.

    The printhead has worn out. Replace the printhead. The printhead is a

    consumable item and which will wear over

    time due to friction between the media and

    printhead. Using unapproved media may

    shorten printhead life or damage your

    printhead.

    The platen (drive) roller may

    need cleaning or

    replacement.

    Clean or replace the platen (drive) roller.

    No print on the

    label.

    The media may not be direct

    thermal media (and is

    thermal media made for

    thermal transfer printers).

    See the test procedure Determining Thermal

    Media Types on page 130.

    Media has been loaded

    incorrectly.

    The media printable surface must face up

    towards the printhead. Follow the

    instructions for Loading Roll Media

    on page 30 in the Setup section.

    Loss of printing

    registration on

    labels. Excessive

    vertical drift in top-

    of-form

    registration.

    The platen (drive) roller is

    dirty.

    Clean the printhead and platen roller.

    Cleaning the Printhead on page 110 and

    Platen Cleaning and Replacement

    on page 114

    The media type is set

    incorrectly.

    Set the printer for the correct media type

    (gap/notch, continuous, or mark). See Run a

    SmartCal Media Calibration on page 37. or if

    it still skips labels try a Manual Media

    Calibration on page 104.

    The media is loaded

    incorrectly.

    Load media correctly. See Loading Roll

    Media on page 30.

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    Troubleshooting

    Printing Issues

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    Long tracks of

    missing print on

    several labels

    Printhead element

    damaged.

    Call a service technician.

    Printing too light or

    too dark over the

    entire label

    The media or ribbon is not

    designed for high-speed

    operation.

    Replace supplies with those recommended

    for high-speed operation.

    Smudge marks on

    labels

    The media is not designed

    for high-speed operation.

    Replace supplies with those recommended

    for high-speed operation.

    Mis-registration/

    skips labels

    The printer is not calibrated. Calibrate the printer. See Run a SmartCal

    Media Calibration on page 37. or if it still

    skips labels try a Manual Media Calibration

    on page 104.

    Improper label format. Check your label format and correct it as

    necessary.

    Vertical drift in

    top-of-form

    position

    The printer is out of

    calibration.

    Calibrate the printer. See Run a SmartCal

    Media Calibration on page 37.

    The platen (drive) roller is

    dirty.

    Clean the printhead and platen roller. See

    Cleaning the Printhead on page 110 and

    Platen Cleaning and Replacement

    on page 114

    Vertical image or

    label drift

    The printer is using

    non-continuous labels but is

    configured in continuous

    mode.

    Set the printer for the correct media type

    (gap/notch, continuous, or mark) and

    calibrate the printer (Run a SmartCal Media

    Calibration on page 37), if necessary (see

    Manual Media Calibration on page 104).

    The media sensor is

    calibrated improperly.

    Calibrate the media in the printer. See

    Manual Media Calibration on page 104.

    The platen (drive) roller is

    dirty.

    Clean the printhead and platen roller. See

    Cleaning the Printhead on page 110 and

    Platen Cleaning and Replacement

    on page 114.

    The media is loaded

    incorrectly.

    Ensure that the media is loaded correctly.

    See Loading Roll Media on page 30 and

    Test Printing with the Configuration Report

    on page 38.

    Incompatible media. You must use media that meets the printer

    specifications. Ensure that the inter-label

    gaps or notches are 2 to 4 mm and

    consistently placed.

    Table 2 • Printing Issues (Continued)

    Issue Possible Cause Recommended Solution

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    Troubleshooting

    Printing Issues

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    The barcode

    printed on a label

    does not scan.

    The barcode is not within

    specifications because the

    print is too light or too dark.

    Perform the Printer Network Configuration

    Report on page 94. Adjust the darkness or

    print speed settings as necessary.

    There is not enough blank

    space around the barcode.

    Leave at least 1/8 in. (3.2 mm) of blank

    space around the barcode (referred to as

    the quiet zone) and other printed areas on

    the label and between the barcode and the

    edge of the label. This requirement varies by

    barcode type.

    There is a void or missing

    print in a barcode, text, or

    graphic in a printed form.

    Voids can look like a white

    bar area in a barcode.

    1. Preform Cleaning the Printhead

    on page 110 to remove contaminants on the

    printhead. Reprint and test the barcode.

    2. Use the Printer Network Configuration

    Report on page 94 to see if the printhead

    has damaged printhead elements. Verify

    that the large black bar on the bottom of the

    printed test label does not have any streaks

    or voids after throughly cleaning the

    printhead. Call a service technician.

    Table 2 • Printing Issues (Continued)

    Issue Possible Cause Recommended Solution

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    Troubleshooting

    Communications Problems

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    Communications Problems

    Table 3 identifies problems with communications, the possible causes, and the recommended

    solutions.

    Table 3 • Communications Problems

    Problem Possible Cause Recommended Solution

    A label format was sent

    to the printer but was

    not recognized. The

    DATA light does not

    flash.

    The communication

    parameters are incorrect.

    Check the printer driver or software

    communications settings (if applicable).

    Check the printer’s handshake protocol

    and serial port settings. The setting used

    must match the one being used by the host

    computer. See Serial Interface on page 42

    for the printer’s default serial port settings.

    The serial cable you are trying to use may

    not be a standard DTE or DCE type cable.

    See Serial Port Interface - Auto-detecting

    DTE and DCE on page 124

    A label format was sent

    to the printer. Several

    labels print, then the

    printer skips,

    misplaces, misses, or

    distorts the image on

    the label.

    The serial communication

    settings are incorrect.

    Ensure that the flow control settings match

    the host system.

    Check the communication cable length.

    Check the printer driver or software

    communications settings (if applicable).

    A label format was sent

    to the printer but was

    not recognized. The

    DATA light flashes but

    no printing occurs.

    The prefix and delimiter

    characters set in the

    printer do not match the

    ones in the label format.

    Verify the ZPL programmings prefix

    (COMMAND CHAR) and delimiter

    (DELIM./CHAR) characters. Configuration

    Setting to Command Cross-reference

    on page 135

    Incorrect data is being

    sent to the printer.

    Check the communication settings on the

    computer. Ensure that they match the

    printer settings.

    If the problem continues, check the label

    format.

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    Troubleshooting

    Miscellaneous Issues

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    Miscellaneous Issues

    Table 4 identifies miscellaneous issues with the printer, the possible causes, and the

    recommended solutions.

    Table 4 • Miscellaneous Printer Problems

    Problem Possible Cause Recommended Solution

    Changes you made

    to parameter

    settings did not

    take effect or stay

    set.

    Some parameters are set

    incorrectly.

    1. Check the parameters and change or

    reset if necessary.

    2. Cycle the printer OFF and then back ON.

    The ZPL ^JU command was

    not used to save your

    configuration.

    Refer to the ZPL Programming Guide or call

    a service technician.

    A firmware command turned

    off the ability to change the

    parameter.

    A firmware command

    changed the parameter back

    to the previous setting.

    If the problem persists, there

    may be a problem with the

    main logic board.

    Call a service technician.

    Non-continuous

    labels are being

    treated as

    continuous labels.

    The printer was not

    calibrated for the media

    being used.

    Set the printer for the correct media type

    (gap/notch, continuous, or mark) and

    calibrate the printer (Run a SmartCal Media

    Calibration on page 37), if necessary (see

    Manual Media Calibration on page 104).

    The printer is configured for

    continuous media.

    All indicator lights

    are on and the

    printer locks up.

    - or-

    The printer locks

    up while running

    the Power-On Self

    Test.

    Internal electronic or

    firmware failure.

    Call a service technician.

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    Troubleshooting

    Updating Printer Firmware

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    Updating Printer Firmware

    The printer’s firmware may need to be updated periodically to get new features, improvements,

    and printer upgrades for media handling and communications.

    Use Zebra Setup Utilities (ZSU) to load new firmware.

    1. Open ZSU.’ tab

    2. Select your ZD410 printer.

    3. Click on the ‘Open Printer Tools’ button and a ‘Tools’ window will open.

    4. Click on the ‘Action’ tab.

    5. Load the printer with media. See Loading Roll Media on page 30.

    6. Click on the text line - ‘Send file’. The lower half of the window will present a filename and

    path with a Browse (...) button to select the latest firmware file you have downloaded from the

    Zebra Web site.

    7. Observe the control panel and wait.

    If the firmware version on the USB Flash drive is different than the version installed on the

    printer, the firmware will download to the printer. The data indicator will flash green while the

    firmware is downloading. The printer will restart with all indicators flashing. When the

    complete, the STATUS indicator will display solid Green as the firmware is validated and

    installed. A printer Configuration Report is automatically printed and the firmware update has

    been completed.

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    USB Host

    The USB host port allows you to connect a USB Flash drive to the printer to perform firmware

    updates.

    Figure 1 • USB Host Port Location

    Important • The USB Flash drive must be formatted with the FAT file system.

    Filenames may be 1 to 16 alphanumeric characters (A, a, B, b, C, c, ..., 0, 1, 2, 3, ...)

    only.

    Do not use Asian characters, Cyrillic characters, or accented characters in file names.

    USB Host Port

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    Flash Drive Preparation and Firmware Update

    1. On your USB Flash Drive, create the following:

    • a folder called Zebra

    • in that folder, create three sub-directories:

    •appl

    • commands

    •files

    2. In the /appl folder, place a copy of the latest firmware for your printer.

    3. Load the printer with media. See Loading Roll Media on page 30.

    4. Insert the USB Flash drive into the USB host port on your printer.

    5. Observe the control panel and wait.

    If the firmware version on the USB Flash drive is different than the version installed on the

    printer, the firmware will download to the printer. The data indicator will flash green while the

    firmware is downloading. The printer will restart with all indicators flashing. When the

    complete, the STATUS indicator will display solid Green as the firmware is validated and

    installed. A printer Configuration Report is automatically printed and the firmware update has

    been completed.

    6. Remove the USB Flash drive from the printer.

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    Operator Darkness Control

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    Operator Darkness Control

    The Operator Darkness Control switch allows the operator to modify the darkness setting for

    minor variations in media and printers avoiding the need to change the program or driver settings

    sent to the printer.

    The control switch has three (3) settings:

    • Left: no effect (Low - Default)

    • Middle: increases darkness 3 levels (Medium)

    • Right: increases darkness 6 levels (High).

    The Low (default) setting makes no change to the actual Darkness setting as set by

    programming or driver setting. The Medium setting increases the Darkness level by 3, i.e. if the

    printer is set to the default darkness level of 20, then the actual darkness applied while printing

    will be 23. The High setting will add six (6) darkness levels to the set darkness level.

    Important • Setting the Darkness too high or too low may reduce barcode readability.

    Darkness Control

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    Printer Diagnostics

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    Printer Diagnostics

    Diagnostic reports, calibration procedures, restoring factory defaults and other diagnostics

    provide specific information about the condition of the printer.

    Each self test is enabled by pressing a specific control panel key or combination of buttons while

    turning ON the printer power. Keep the button(s) pressed until the first indicator light turns off.

    The selected self test automatically starts at the end of the Power-On Self Test.

    Power-On Self Test

    A Power-On Self Test (POST) is performed each time the printer power is turned ON. During this

    test, the control panel indicators turn on and off to ensure proper operation. At the end of this self

    test, only the STATUS indicator remains lit.

    SmartCal Media Calibration

    SmartCal is used to quickly calibrate the printer to the media currently loaded. During SmartCal,

    the printer will automatically determine the media sensing type (gap, black line or notch) and then

    measure the length of the media.

    To activate Smart Calibration, complete these steps:

    1. Make sure media is properly loaded, the printer cover is closed, and printer power is ON.

    2. Press and hold PAUSE + CANCEL buttons for two seconds.

    3. The printer will feed and measure several labels. When done, the printer will return to

    READY status.

    If the printer should fail to recognize and correctly calibrate to the media, please refer to the

    Manual Media Calibration procedure later in this section.

    Important • Use full-width media when performing self tests. If your media is not wide

    enough, the test labels may print on the platen (drive) roller. To prevent this from

    happening, check the print width, and ensure that the width is correct for the media that

    you are using.

    Note •

    • When performing these self tests, do not send data to the printer from the host.

    • If your media is shorter than the label to be printed, the test label continues on the

    next label.

    • When canceling a self test prior to its actual completion, always reset the printer

    by turning it OFF and then ON.

    • If the printer is in dispense mode and the liner is being taken up by the applicator,

    the operator must manually remove the labels as they become available.

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    Printer Diagnostics

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    Configuration Report (CANCEL Self Test)

    The Configuration Report diagnostic prints a set of printer and network configuration reports.

    To print the configuration report, complete these steps:

    1. Make sure media is properly loaded, the printer cover is closed, and printer power is ON.

    2. If printer power is OFF, press and hold CANCEL button while setting the printer power to

    ON. Hold CANCEL button down until the STATUS indicator is the only indicator lit.

    - or -

    If printer power is ON, press FEED + CANCEL for two seconds.

    3. The Printer and Network Configuration Reports (below) will be printed and the printer will

    return to READY status.

    Sample Printer Configuration

    Sample Network Configuration

    Bluetooth LE only

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    Printer Diagnostics

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    Printer Network Configuration Report

    ZD410 printers with the Ethernet (LAN and WLAN) Print Server option print an additional printer

    configuration report section for information needed to establish and trouble shoot Ethernet (LAN and

    WLAN) network printing. The following printout is printed with the ZPL ~WL command.

    The regular printout of the configuration status label has some of the printer’s network settings such

    as IP Address, on the lower half of the printout.

    The printer’s IP address is needed to identify and configure the printer for operations on your network.

    See the Internal Wired and Wireless Print Server manual for more information.

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    Printer Bluetooth Configuration Report

    ZD410 printers always print an additional printer configuration report for information needed to

    establish and trouble shoot Bluetooth printing. All ZD410 printers have Bluetooth LE and as a factory

    option Bluetooth Classic. The following printout is printed with the ZPL ~WL command.

    The printer’s IP address is needed to identify and configure the printer for operations on your network.

    See the Bluetooth Wireless Guide for more information.

    iOS Bluetooth Support

    • iOS devices have Bluetooth Classic 4.X (with 3.0 compatibility) when the Wi-Fi and Bluetooth Classic

    wireless connectivity option is installed in your printer and is noted as ‘supported’ on the bottom of the

    Bluetooth Configuration report.

    • All ZD400 series printers supports Bluetooth Low Energy. The iOS setting is noted on the bottom of the

    Bluetooth Configuration report as ‘not supported’ when the wireless connectivity option is not installed.

    iOS Support

    Setting

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    Printer Diagnostics

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    Print Quality Report (FEED self test)

    Different types of media may require different darkness settings. This section contains a simple

    but effective method for determining the ideal darkness for printing barcodes that are within

    specifications.

    During the Print Quality Report (FEED self test), a series of labels are printed at different

    darkness settings at two different print speeds. The relative darkness and the print speed are

    printed on each label. The barcodes on these labels may be ANSI-graded to check print quality.

    During this test, one set of labels is printed at low speed, and another set is printed at the high

    speed. The darkness value starts at three settings lower than the printer’s current darkness value

    (relative darkness of –3) and increase until the darkness is three settings higher than the current

    darkness value (relative darkness of +3).

    The speed at which labels are printed during this print quality test depends on the dot density of

    the printhead.

    • 300 dpi printers: prints 7 labels at 51mm/sec (2 ips) and 102 mm/sec (4 ips) print speeds.

    • 203 dpi printers: prints 7 labels at 51mm/sec (2 ips) and 152 mm/sec (6 ips) print speeds.

    To perform a Print Quality Report, complete these steps:

    1. Print a configuration report to show the printer’s current settings. Press and hold the FEED

    and CANCEL buttons for two (2) seconds to print the report.

    2. Turn OFF the printer.

    3. Press and hold FEED while setting the printer power to ON. Hold FEED until the Status

    indicator is the only indicator lit.

    The printer prints a series of labels (Figure 2) at various speeds and darkness settings higher

    and lower than the darkness value shown on the configuration label.

    Figure 2 • Print Quality Report

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    4. See Figure 3 and Table 5. Inspect the test labels and determine which one has the best print

    quality for your application. If you have a barcode verifier, use it to measure bars/spaces and

    calculate the print contrast. If you do not have a barcode verifier, use your eyes or the system

    scanner to choose the optimal darkness setting based on the labels printed in this self test.

    Figure 3 • Barcode Darkness Comparison

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    5. Note the relative darkness value and the print speed printed on the best test label.

    6. Add or subtract the relative darkness value from the darkness value specified on the

    configuration label. The resulting numeric value is the best darkness value for that specific

    label/ribbon combination and print speed.

    7. If necessary, change the current darkness value to the darkness value on the best test label.

    8. If necessary, change the current print speed to the speed value on the best test label.

    Table 5 • Judging Barcode Quality

    Print Quality Description

    Too dark Labels that are too dark are fairly obvious. They may be

    readable but not “in-spec.”

    • The normal barcode bars increase in size.

    • The openings in small alphanumeric characters may

    appear filled in.

    • Rotated barcode have bars and spaces run

    together.

    Slightly dark Slightly dark labels are not as obvious.

    • The normal barcode will be “in-spec.”

    • Small character alpha numerics will be bold and

    could be slightly filled in.

    • The rotated barcode spaces are small when

    compared to the “in-spec” code, possibly making the

    code unreadable.

    “In-spec” The “in-spec” barcode can only be confirmed by a

    verifier, but it should exhibit the following visible

    characteristics.

    • The normal barcode will have complete, even bars

    and clear, distinct spaces.

    • The rotated barcode will have complete, even bars

    and clear, distinct spaces. Although it may not look

    as good as a slightly dark barcode, the barcode will

    be “in-spec.”

    • In both normal and rotated styles, small

    alphanumeric characters look complete.

    Slightly light Slightly light labels are, in some cases, preferred to

    slightly dark ones for “in-spec” barcodes.

    • Both normal and rotated barcodes will be in spec,

    but small alphanumeric characters may not be

    complete.

    Too light Labels that are too light are obvious.

    • Both normal and rotated barcodes have incomplete

    bars and spaces.

    • Small alphanumeric characters are unreadable.

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    Printer Diagnostics

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    Reset Printer Factory Defaults (PAUSE + FEED Self Test)

    This resets the printer configuration to the factory default values for the non-network printer

    settings. Perform a sensor calibration after this procedure. (See Manual Media Calibration

    on page 104.)

    To perform a Reset Printer Factory Defaults procedure, complete these steps:

    1. Turn OFF the printer.

    2. Press and hold PAUSE + FEED while turning ON the printer.

    3. Hold PAUSE + FEED until the Status indicator is the only indicator lit.

    The printer configuration is reset to the factory default values. No labels print at the end of

    this action.

    Reset Network Factory Defaults (PAUSE + CANCEL Self Test)

    This procedure resets the network configuration settings only to the factory default values.

    To perform a Reset Network Factory Defaults procedure, complete these steps:

    1. Turn OFF the printer.

    2. Press and hold PAUSE + CANCEL while turning ON the printer.

    3. Hold PAUSE + CANCEL until the Status indicator is the only indicator lit.

    The printer’s network configuration is reset to the factory default values. No labels print at the

    end of this action.

    Note • The printer has a reset button under the printer, See Reset Button on page 100

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    Printer Diagnostics

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    Reset Button

    In addition to the power on configurations described previously, the ZD410 has a dedicated reset

    button located on the bottom of the printer which can be pressed with a paperclip or similar small

    object.

    Pressing the button has the following results based on the length of the button press:

    0-1 second No action

    1-5 seconds Printer reset – Printer performs a factory reset and will automatically

    print a configuration label (and network label if present)

    6-10 seconds Network reset – Printer drops connection to the network, and a

    network factory default reset occurs. Upon completion of the reset, a

    configuration and network configuration label are automatically printed.

    More than 10 seconds Exits the factory defaults function without resetting the printer or

    making changes

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    Printer Diagnostics

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    Communication Diagnostics Test

    The communication diagnostics test is a troubleshooting tool for checking the connection

    between the printer and the host computer. When the printer is in diagnostics mode, it prints all

    data received from the host computer as straight ASCII characters with the hex values below the

    ASCII text. The printer prints all characters received, including control codes such as CR

    (carriage return). Figure 4 shows a typical test label from this test.

    Figure 4 • Communications Diagnostics Test Label

    To use communications diagnostics mode, complete these steps:

    1. Ensure media is loaded and printer power is ON.

    2. Set the print width equal to or less than the label width being used for the test.

    3. Press and hold Pause + Feed for two seconds. When active, the STATUS indicator will

    alternate between green and yellow.

    The printer enters diagnostics mode and prints any data received from the host computer on

    a test label

    4. Check the test label for error codes. For any errors, check that your communication

    parameters are correct.

    Errors show on the test label as follows:

    • FE indicates a framing error.

    • OE indicates an overrun error.

    • PE indicates a parity error.

    • NE indicates noise.

    5. Press and hold Pause + Feed for two seconds or turn the printer power off (O) and then back

    ON to exit this self test and return to normal operation.

    Note • The test label prints upside-down.

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    Printer Diagnostics

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    Sensor Profile

    Use the sensor profile image (which will extend across several labels or tags) to troubleshoot the

    following situations:

    • The printer experiences difficulty in determining gaps (web) between labels.

    • The printer incorrectly identifies preprinted areas on a label as gaps (web).

    • The printer cannot detect ribbon.

    With the printer in the Ready state, print a sensor profile in one of these ways:

    Compare your results to the examples shown earlier in this section. If the sensitivity of the

    sensors must be adjusted, calibrate the printer (see Manual Media Calibration on page 104).

    Using the buttons on the

    control panel

    a. Turn OFF the printer.

    b. Press and hold FEED + CANCEL while turning ON the printer.

    c. Hold FEED + CANCEL until the Status indicator is the only

    indicator lit.

    Using ZPL a. Send the ~JG command to the printer. See the Zebra

    Programming Guide for more information about this command.

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    Media Sensor Profile (Figures 5 and 6) The line labeled MEDIA (1) on the sensor profile

    indicates the media sensor readings. The media sensor threshold settings is indicated by

    WEB (2). The media out threshold is indicated by OUT (3).The upward spikes (4) indicate gaps

    between labels (the web), the lines between the spikes (5) indicate where labels are located, and

    the numbered line at the top (6) provides measurement in dots from the start of the printout.

    If you compare the sensor profile printout to a length of your media, the spikes should be the

    same distance apart as the gaps on the media. If the distances are not the same, the printer may

    be having difficulty determining where the gaps are located.

    Figure 5 • Sensor Profile (Gap Media)

    Figure 6 • Sensor Profile (Black Mark Tag Media)

    1

    2

    3

    4

    6

    5

    5

    4

    5

    1

    2

    3

    4

    5

    5

    4

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    Troubleshooting

    Advanced Mode

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    Advanced Mode

    Advanced Mode is used to access several manual adjustment modes in the printer. Each manual

    adjustment mode is described in detail in the following sections.

    To activate Advanced Mode, complete these steps:

    1. Ensure media is loaded and printer power is ON.

    2. Press PAUSE for two seconds, all indicators will flash yellow.

    3. The STATUS indicator will show solid yellow, indicating the currently selected mode is:

    Manual Media Calibration.

    4. Pressing FEED will sequentially cycle through all available modes.

    5. Pressing PAUSE will activate the selected mode.

    6. Pressing CANCEL will exit Advanced Mode.

    Manual Media Calibration

    While in Advanced Mode, pressing CANCEL while the STATUS indicator is illuminated yellow

    will start Manual Media Calibration.

    1. The MEDIA indicator will flash yellow then the PAUSE indicator will flash. Open the printer

    and verify the media sensor is in the center position for label gap (transmissive) sensing.

    Remove 3 inches or 80mm of labels from the liner. Place the liner where the labels (where

    removed) over the platen (drive) roller with the leading edge of the first label under the media

    guides.

    2. Close the printer and press PAUSE once. The MEDIA indicator will flash as the media liner is

    measured. When complete, the PAUSE indicator will begin flashing.

    3. Open the printer and reposition the media so that a label is located directly above the

    movable sensor. Close the printer.

    4. Press PAUSE once. The printer will feed and measure several labels. If the printer is able to

    determine the correct media type (gap, black mark or notch) and measure the media length,

    the printer will return to the READY state.

    This advanced mode is typically used to calibrate the printer to media that is not correctly

    recognized during Smart Calibration. If your media uses black mark or notch sensing, ensure the

    media sensor is in to the proper location to “see” the mark or notch. If your media is pre-printed,

    either on the front of the label or on the back of the liner, position the sensor so that it is in a

    position with minimal printing. You may need to perform Manual Media Calibration several times,

    moving the media sensor, until the printer completes the calibration process and returns to the

    READY state.

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    Manual Print Width Adjustment

    While in Advanced Mode, pressing PAUSE while the PAUSE indicator is illuminated yellow will

    start Manual Print Width Adjustment while in Advanced mode, see Advanced Mode on page 104.

    The printer will print a 16mm (0.63 inch) box and pause momentarily. The printer will then print a

    slightly larger box and again pause. When you see the printer print a box that matches the width

    of your media, press FEED to set the print width and return to READY state.

    To return to the maximum print width setting, allow the printer to proceed without pressing the

    FEED button.

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    Manual Print Darkness Adjustment

    Pressing PAUSE while the DATA indicator is illuminated yellow will start Manual Print Darkness

    Adjustment. The printer will print a test pattern showing the current darkness number and several

    barcode patterns and then pause momentarily. The printer will then repeat the pattern with the

    next darkness level. When you see the printer print a pattern with solid even black lines, press

    FEED to set the darkness value and return to the READY state.

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    Factory Test Modes

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    Factory Test Modes

    The printer includes print modes that are intended for factory test only.

    Test mode 1 is initiated by holding PAUSE while turning ON printer power. When activated, the

    printer will begin printing various test patterns used to evaluate printer performance.

    Test mode 2 is initiated by holding PAUSE + FEED + CANCEL for two seconds while printer

    power is ON. When activated, the printer will begin printing various test patterns used to evaluate

    printer performance.

    You can exit either of these test modes by pressing and holding POWER until the printer power

    is switched OFF.

    Note • Both of these test modes will consume a considerable amount of media as the tests

    are performed.

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    7

    Maintenance

    This section provides routine cleaning and maintenance procedures.

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    Maintenance

    Cleaning

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    Cleaning

    When you clean the printer, use one of the following supplies that best suits your needs:

    You can find access to cleaning supplies at http://www.zebra.com/supplies

    .

    The cleaning process takes just a couple of minutes using the steps outlined below.

    Cleaning Supplies Order Quantity Intended Purpose

    Cleaning pens (105950-035) Set of 12 Clean printhead

    Cleaning swabs (105909-057) Set of 25 Clean media path, guides and sensors

    Printer Part Method Interval

    Printhead Let the printhead to cool for a minute, then use a new

    cleaning pen to swab the dark line on the printhead

    cleaning from the center to the outside edges of the

    printhead. See Cleaning the Printhead on page 110

    Clean the printhead

    after every 5 rolls

    printed

    Platen roller Before cleaning, remove the platen roller by releasing

    both the left and right platen bearings. Clean the roller

    thoroughly with 99% medical-grade alcohol and a

    cleaning swab or lint-free cloth. See Platen Cleaning and

    Replacement on page 114

    As needed.

    Peel bar Clean it thoroughly with 99% medical-grade alcohol and

    a fiber-free cleaning swab.

    Let alcohol evaporate completely.

    Media path

    Cutter Option The cutter blade mechanism does not require

    maintenance cleaning. DO NOT clean the blade or

    mechanism with solvents or WD-40. This blade has a

    special coating to resist adhesives and wear.

    Exterior Water-dampened cloth.

    See the ‘Guide To Disinfecting and Cleaning Zebra®

    Healthcare Printers’ on the Zebra Web site for the latest

    information on tested and approved cleaning materials,

    and cleaning methods.

    As needed.

    Healthcare printers -

    cleaning frequency is

    set by medical policies

    and practices of your

    institution or governing

    agencies.

    Interior Gently brush out printer.

    Caution • Adhesives and small pieces of media can over time transfer onto the printer

    components along the media path including the platen and printhead. This build-up can

    accumulate dust and debris. Failure to clean the printhead, media path and platen roller

    could result in inadvertent loss of labels, label jams and possible damage to the printer.

    Important • Using too much alcohol can result in contamination of the electronic

    components requiring a much longer drying time before the printer will function properly.

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    Maintenance

    Cleaning

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    Cleaning the Printhead

    Always use a new cleaning pen on the printhead (an old pen carries contaminants from its

    previous use that may damage the printhead).

    When you load new media, you can also clean the printhead.

    1. Rub the cleaning pen across the dark area of the printhead. Clean from the middle to the

    outside. This will move adhesive transferred from the edges of media to the outside of media

    path.

    2. Wait one minute before closing the printer.

    Caution • The printhead becomes hot while printing. To protect from damaging the

    printhead and risk of personal injury, avoid touching the printhead. Use only the cleaning

    pen to perform maintenance.

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    Maintenance

    Cleaning

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    Media Path Cleaning

    Use a cleaning swab and or a lint free cloth to remove debris, dust or crust that has built-up on

    the holders, guides and media path surfaces. Lightly moisten the swab or cloth with

    99% solution

    medical-grade alcohol. For hard to clean areas, use extra alcohol on a cleaning swab to soak the

    debris to break up any adhesive that may have accumulated on surfaces in the media

    compartment.

    Do not clean the printhead, movable sensor, or platen as part of this process.

    1. Wipe the inside areas (outlined in blue) of the media compartment.

    2. Wipe the inside surfaces of the roll holders and the underside of the media guides with a

    swab.

    3. Wipe the movable sensor slide channel (but not sensor). Move the sensor to get to all areas.

    4. Wait one minute before closing the printer. Discard the cleaning swab after use.

    Media Roll Holders

    and Guides

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    Maintenance

    Cleaning

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    Cleaning the Cutter and Label Dispenser Options

    This is a continuation of cleaning the media path for either option if it is installed on your printer.

    Cutter

    The media path surfaces can be cleaned but not the internal cutter blades or mechanism.

    1. Wipe the ridges and the plastic surfaces of the media entry (inside) and exit slot (outside) of

    the cutter. Clean inside the areas outlined in blue.

    2. Repeat as necessary to remove any adhesive or contaminate residue after it dries.

    Label Dispenser

    1. Open the door and clean the peel bar, inner surfaces and ridges on the door.

    2. Wipe the roller while rotating it. Discard the swab or cloth and clean again to remove residue.

    3. Clean the sensor window. The window should be clear of streaks and residue.

    Ridges

    Pinch Roller

    Peel Bar

    Label Taken Sensor

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    Cleaning

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    Sensor Cleaning

    Dust can accumulate on the media sensors. Do not use an air compressor to remove dust.

    Compressors add moisture, fine grit, and lubricant which can contaminate your printer.

    1. Gently brush away dust or use a can of compressed air; if necessary, use a dry swab to

    brush away dust. If adhesives or other contaminants remain, use an alcohol moistened swab

    to break it up.

    2. Use a dry swab to remove any residue that may be left from the first cleaning.

    3. Repeat steps 1 and 2 as required until all residue and streaks are removed from the sensor.

    .

    Upper Array Sensor

    (Web/Gap)

    Movable Sensor

    (Black Mark and Lower Web/Gap)

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    Cleaning

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    Platen Cleaning and Replacement

    The platen (drive roller) normally does not require cleaning. Paper and liner dust can accumulate

    without affecting print operations.

    Contaminates on the platen roller can damage the printhead or cause the media to slip or stick

    when printing. Adhesive, dirt, general dust, oils and other contaminates should be cleaned

    immediately off the platen.

    Clean the platen (and media path) whenever the printer has significantly poorer performance,

    print quality or media handling. The platen is the print surface and drive roller for your media. If

    sticking or jamming continues even after cleaning, you must replace the platen.

    The platen can be cleaned with a fiber-free swab (such as a Texpad swab) or a lint free, clean,

    damp cloth very lightly moistened with medical grade alcohol (90% pure or better).

    1. Open the cover (and dispenser door if the dispenser is installed). Remove media from platen

    area.

    2. Pull the platen bearing latch release tabs on the right and left sides towards the front of the

    printer and rotate them up.

    Platen Bearings

    Platen Bearings

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    Maintenance

    Cleaning

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    3. Lift the platen out of the printer’s bottom frame.

    4. Slide the gear and the two (2) bearings off the shaft of the platen roller.

    Platen Bearings

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    Maintenance

    Cleaning

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    5. Clean the platen with the alcohol moistened swab. Clean from the center out. Repeat this

    process until all of the roller surface has been cleaned. If there has been heavy adhesive

    build-up or label jam, repeat with a new swab to remove residual contaminates. Adhesives

    and oils, for example, may be thinned by the initial cleaning but not completely removed.

    6. Discard the cleaning swabs after use - do not reuse.

    7. Make sure the bearings and drive gear are on the shaft of the platen roller.

    8. Align the platen with the gear to the left and lower it into the printer’s bottom frame.

    9. Rotate the platen bearing latch release tabs down on the right and left sides towards the rear

    of the printer and snap them into place.

    Allow the printer to dry for one minute before closing the dispenser door, media cover or loading

    labels.

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    Maintenance

    RTC Battery

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Other Printer Maintenance

    There are no user level maintenance procedures beyond those detailed in this section. See the

    Troubleshooting on page 80 for more information on diagnosing printer and print problems.

    RTC Battery

    The RTC (Real-Time Clock) battery is not operator replaceable. See a Zebra authorized service

    technician to replace the battery. The battery has been rated for up to ten (10) years of operation.

    Fuses

    There are no replaceable fuses in the ZD410 printer or power supply.

    Caution • The printer has a three volt lithium battery. You can discern a low or flat battery

    if the printer provides a consistently delayed date stamp. Battery replacement must be

    performed by a qualified service technician. Only use a Zebra approved replacement

    battery.

    Important • Recycle batteries according to local your guidelines and regulations. Wrap the

    battery when disposing (or storing) to avoid a short circuit.

    DO NOT short circuit the battery. Short circuiting the battery may result in heat generation,

    fire or bursting.

    DO NOT heat, disassemble or dispose of battery in fire.

  • Page 126:

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    Maintenance

    Replacing the Printhead

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Replacing the Printhead

    If you need to replace the printhead, read the procedure and review the removal and installation

    steps before actually replacing the printhead.

    Before following the steps in this procedure, open the printer by pulling the release latches

    forward then lifting the top cover.

    Printhead Removal

    1. Turn the printer OFF. Open the printer.

    2. Pull the printhead release latch on the right side of the printhead to the outside of the printer

    to release the printhead.

    Caution • Prepare your work area by protecting against static discharge. Your work area

    must be static-safe and include a properly grounded conductive cushioned mat to hold

    the printer and a conductive wrist strap for yourself.

    Caution • Turn the printer power off and unplug the power cord before replacing the

    printhead.

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    Maintenance

    Replacing the Printhead

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    3. Swing the loose right side of the printhead out of the printer. Pull it to the right a little to get the

    left side of the printhead clear. Pull the printhead free to gain access to its attached cables.

    4. Gently but firmly pull the two printhead cable bundle connectors off of the printhead.

    Printhead

    Connectors

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    Maintenance

    Replacing the Printhead

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    5. Gently but firmly pull the single black ground wire off the back side of the printhead.

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    Maintenance

    Replacing the Printhead

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Replacing the Printhead

    1. Push the right side printhead cable connector into the printhead. The connector is keyed to

    only insert one way.

    2. Connect the single black ground wire spade lug connector onto the spade lug attached to the

    backside of the printhead.

    3. Push the left side printhead cable connector onto the printhead.

    4. Check that the ground wire and wire bundles are still connected to the printhead.

    5. Insert the left side of the printhead assembly into the recessed area.

    6. Push the right side of the printhead into the printer until the latch locks the right side of the

    printhead into the printer.

    7. Verify that the printhead moves freely into the printer when pressure is applied and remains

    locked when pressure is released.

    8. Clean the printhead by using a new cleaning pen to wipe body oils (finger prints) and debris

    off the printhead. Clean from the center of the printhead to the outside. See Cleaning the

    Printhead on page 110.

    9. Reload media. Turn on the printer and print a status report to ensure proper function. See

    Test Printing with the Configuration Report on page 38.

    Locked

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    A

    Appendix: Interface Wiring

    This section provides wiring diagrams for typical interface cables.

  • Page 131:

    123

    Appendix: Interface Wiring

    Universal Serial Bus (USB) Interface

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Universal Serial Bus (USB) Interface

    The figure below displays the cable wiring required to use the printer’s USB interface.

    The printer requires cable or cable packaging that bears the “Certified USB ™ ” mark to guarantee

    USB 2.0 compliance.

    For information on the USB interface, go to the USB web site at:

    http://www.usb.org

    Pin Signal

    1Vbus - N/C

    2D-

    3D+

    4 Ground

    Shell Shield / Drain Wire

    1

    2

    3

    4

  • Page 132:

    124

    Appendix: Interface Wiring

    Serial Port Interface - Auto-detecting DTE and DCE

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Serial Port Interface - Auto-detecting DTE and DCE

    The maximum current available through the serial and/or both USB port is not to exceed a total of

    0.75 Amps.

    When XON/XOFF handshaking is selected, data flow is controlled by the ASCII control codes DC1

    (XON) and DC3 (XOFF). The DTR control lead will have no effect.

    Interconnecting to DTE Devices — The printer is configured as data terminal equipment (DTE). To

    connect the printer to other DTE devices (such as the serial port of a personal computer), use an RS-

    232 null modem (crossover) cable. Figure 31 shows the required cable connections.

    Interconnecting to DCE Devices — When the printer is connected via its RS-232 interface to data

    communication equipment (DCE) such as a modem, a STANDARD RS-232 (straight-through)

    interface cable must be used. Figure 32 shows the connections required for this cable.

    Pin DTE DCE Description (DTE)

    1 — 5V Not used

    2 RXD TXD RXD (receive data) input to the printer

    3 TXD RXD TXD (transmit data) output from the printer

    4 DTR DSR DTR (data terminal ready) output from the printer -- controls when the

    host may send data

    5 GND GND Circuit ground

    6 DSR DTR DSR (data set ready) input to the printer

    7 RTS CTS RTS (request to send) output from the printer -- always in the ACTIVE

    condition when the printer is turned on

    8 CTS RTS CTS (clear to send) - Not used by the printer

    9 5V — +5 V @ 0.75 A - FET Circuit current limited

  • Page 133:

    125

    Appendix: Interface Wiring

    Serial Port Interface - Auto-detecting DTE and DCE

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Connecting the Printer to a DTE Device

    Connecting the Printer to a DCE Device

    DB-25S

    Connector

    to DTE Device (PC)

    DB-9P

    Connector

    to Printer

    DB-9P

    Connector

    to Printer

    DB-9S

    Connector

    to DTE Device (PC)

    DB-9P

    Connector

    to Printer

    DB-9P

    Connector

    to Printer

    DB-25S

    Connector

    to DCE Device

    DB-9S

    Connector

    to DCE Device

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    B

    Appendix: Dimensions

    This section provides external printer dimensions.

    Dimensions are in

    millimeters (mm)

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    Appendix: Dimensions

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Dimensions are in

    millimeters (mm)

  • Page 136:

    128

    Appendix: Dimensions

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Dimensions are in

    millimeters (mm)

    Mounting Hole

    Mounting Hole

    Hardware Reset Access

    (Provide 20-25 mm hole in

    mounting plate or surface)

    Use M3 thread forming screws with maximum hole depth of 5 mm into the printer body.

    Note - Do not remove the rubber feet or the printer can overheat.

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    C

    Appendix: Media

    This section provides a simple media overview for your printer.

  • Page 138:

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    Appendix: Media

    Types of Thermal Media

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Types of Thermal Media

    Your printer can use various types of media:

    • Standard media—Most standard (non-continuous) media uses an adhesive backing that

    sticks individual labels or a continuous length of labels to a liner.

    • Continuous roll media—Most continuous roll media is direct thermal media (similar to FAX

    paper) and is used for receipt or ticket style printing.

    • Tag stock—Tags are usually made from a heavy paper (up to 0.0075in./0.19mm thick).

    Tag stock does not have adhesive or a liner, and it is typically perforated between tags.

    For more information on basic media types, see Table 1.

    The printer typically uses roll media, but you can use fan-fold or other continuous media too.

    Determining Thermal Media Types

    Thermal transfer media requires ribbon for printing while direct thermal media does not.

    To determine if ribbon must be used with a particular media, perform a media scratch test.

    To perform a media scratch test, complete these steps:

    1. Scratch the print surface of the media with a finger nail or pen cap. Press firmly and quickly

    while dragging it across the media surface. Direct thermal media is chemically treated to print

    (expose) when heat is applied. This test method uses friction heat to expose the media.

    2. Did a black mark appear on the media?

    Important • Zebra strongly recommends the use of Zebra-brand supplies in order to

    ensure consistent high-quality printing. A wide range of paper, polypropylene,

    polyester, and vinyl stock has been specifically engineered to enhance the printing

    capabilities of the printer and to prevent premature printhead wear. To purchase

    supplies, go to http://www.zebra.com/howtobuy.

    If a black mark... Then the media is...

    Appears on the media Direct thermal. No ribbon is required.

    Does not appear on the

    media

    Thermal transfer. A ribbon is required.

    Not supported by this printer.

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    Appendix: Media

    Types of Thermal Media

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    General Media and Print Specifications

    • Media thickness:

    • 0.08mm (0.003 inch) min – all requirements

    • 0.1905mm (0.0075 inch) max – all requirements

    • Media width:

    • 60mm (2.36 inch) max

    • 15mm (0.585 inch) min

    • Media length:

    • 990mm (39 inch) max

    • 6.35mm (0.25 inch) min – Tear Off or Label

    • 12.7mm(0.50 inch) min – Peel

    • 25.4mm (1.0 inch) min - Cutter

    • Media Roll Outer Diameter (O.D.) max: 127mm

    • Media Roll Core Inner Diameter (I.D.):

    • 12.7mm (0.5 inch) I.D. - Standard roll configuration

    • 25.4mm (1 inch) I.D. - Standard roll configuration

    • 38.1mm (1.5 inches) I.D. - with optional media roll adapter

    • 50.8mm (2.0 inches) I.D. - with optional media roll adapter

    • 76.2mm (3.0 inches) I.D. - with optional media roll adapter

    • Print width:

    • 1 dot (ZPL) min.

    • 56mm (2.20 inches) max @ 203 dpi

    • 54mm (2.12 inches) max @ 300 dpi

    • Dot pitch:

    • 203 dpi: 0.125mm (0.0049 inch)

    • 300 dpi: 0.085mm (0.0033 inch)

    • Barcode modulus x-dim:

    • 203 dpi: 0.005-0.050 inch

    • 300 dpi: 0.00327 - 0.03267 inch

  • Page 140:

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    Appendix: Media

    Types of Thermal Media

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Table 1 • Types of Media Roll and Fanfold Media

    Media Type How It Looks Description

    Non-

    Continuous

    Roll Media

    Labels have adhesive backing that sticks them to a liner.

    Tags (or tickets) are separated by perforations.

    Individual labels or tags are tracked and position controlled

    by one or more of the following methods:

    • Web media separates labels by gaps, holes, or notches.

    • Black mark media uses pre-printed black marks on the

    back side of the media to indicate label separations.

    • Perforated media has perforations that allow the labels

    or tags to be separated from each other easily in

    addition to position control marks, notches or label gaps.

    Non-

    Continuous

    Fanfold Media

    Fan-Fold media is folded in a zigzag pattern. Fanfold media

    can have the same label separations as non-continuous roll

    media. The separations would fall on or near the folds.

    This type of media uses black marks or notches to track

    media format positioning.

    Continuous

    Roll Media

    Continuous roll media does not have gaps or typically

    holes, notches, or black marks either to indicate label

    separations. This allows the image to be printed anywhere

    on the label. A cutter can be used to cut apart individual

    labels. With continuous media, use the transmissive (gap)

    sensor so the printer can detect when the media runs out.

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    D

    Appendix: ZPL Configuration

    This section provides an overview of managing printer configuration, the Configuring Status

    Printout, and Printer Memory Printouts.

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    Appendix: ZPL Configuration

    Managing the ZPL Printer Configuration

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Managing the ZPL Printer Configuration

    The ZPL printer is designed to allow you to change printer settings dynamically for fast first label

    out printing. Printer parameters that are persistent, will be retained for future formats to use.

    Those settings will remain in effect until they are changed by subsequent commands, the printer

    is reset, power is cycled, or when you restore a parameter that has a factory default by resetting

    the printer to factory defaults. The ZPL Configuration Update command (^JU) saves and restores

    printer configurations to initialize (or re-initialize) the printer with pre-configured settings.

    • To keep settings after a power cycle or printer reset, a ^JUS can be sent to the printer to

    save all current persistent settings.

    • The values are recalled with a ^JUR command to restore the last saved values to the

    printer.

    ZPL stores all parameters at once with a single command mentioned above. The legacy EPL

    programming language (supported by this printer) changes and saves individual commands

    immediately. Most printer settings are shared between ZPL and EPL. For example, changing the

    speed setting with EPL will also change the speed set for ZPL operations. The changed EPL

    setting will persist even after a power cycle or reset issued by either printer language.

    A printer Configuration Report is available to assist the developer. The Configuration Report lists

    operating parameters, sensor settings, and printer status. It can be accessed by using the

    procedure in Test Printing with the Configuration Report on page 38. The Zebra Setup Utility and

    the ZebraDesigner ™ Windows driver also print this report and other printer reports to help you

    manage your printer.

    ZPL Printer Configuration Format

    Managing more than one printer can be done by creating a printer configuration programming file

    to send to one or more printers or ZebraNet ™ Bridge can be used to clone a printer’s setup.

    Figure 1 below shows the basic structure of a ZPL programming configuration file.

    See the ZPL programmer’s guide and the Configuration Setting to Command Cross-reference

    on page 135 to create a programming file. The Zebra Setup Utility (ZSU) can be used to send

    programming files to the printer. Windows Notepad (text editor) can be used to create

    programing files.

    Figure 1 • Configuration Parameter Format Structure

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    135

    Appendix: ZPL Configuration

    Configuration Setting to Command Cross-reference

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Configuration Setting to Command Cross-reference

    The Printer Configuration Report, shown below, provides a listing of a majority of the

    configurations settings that can be set by ZPL command.

    Figure 2 • Configuration Report Printout

    Sensor Settings

    used for

    Service Purposes

  • Page 144:

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    Appendix: ZPL Configuration

    Configuration Setting to Command Cross-reference

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Table 1 • ZPL Commands and Configuration Report Callout Cross-Reference

    From this point in the Configuration Receipt listing, the printout has sensor settings and values

    displayed to troubleshoot sensor and media operations. These are typically used by Zebra Tech

    Support to diagnose printer problems.

    ** - Not supported with a ZPL command, uses the Set Get Do command in the ZPL manual. See device.command_override.xxxxx.

    Command Listing Name Description

    ~SD

    DARKNESS Default: 10.0

    DARKNESS SWITCH LOW, MEDIUM, or HIGH

    ^PR

    PRINT SPEED Default: 152.4 mm/s / 6 IPS (max.) - 203 dpi

        101.6 mm/s / 4 IPS (max.) - 300 dpi

    ~TA

    TEAR OFF Default: +000

    ^MN

    MEDIA TYPE Default: GAP/NOTCH

    SENSOR SELECT Default: AUTO (^MNA - Auto-Detect)

    ^MT

    PRINT METHOD THERMAL-TRANS or DIRECT-THERMAL

    ^PW

    PRINT WIDTH Default: 448 (dots for 203 dpi) or

    640(dots for 300 dpi)

    ^LL

    LABEL LENGTH Default: 1225 (dots) (dynamically updated while printing)

    ^ML

    MAXIMUM LENGTH Default: 39.0IN 989MM

    USB COMM. Connection Status: Connected / Not Connected

    ^SCa

    BAUD Default: 9600

    ^SC,b

    DATA BITS Default: 8 BITS

    ^SC,,c

    PARITY Default: NONE

    ^SC,,,,e

    HOST HANDSHAKE Default: AUTO

    ^SC,,,,,f

    PROTOCOL Default: NONE

    — SGD —**

    COMMUNICATIONS Default: NORMAL MODE

    SER COMM. MODE Default: AUTO

    ^CT / ~CT

    CONTROL CHAR Default: <~> 7EH

    ^CC / ~CC

    COMMAND CHAR Default: <^> 5EH

    ^CD / ~CD

    DELIM./CHAR Default: <,> 2CH

    ^SZ

    ZPL MODE Default: ZPL II

    ????

    COMMAND OVERRIDE Default: INACTIVE

    ^MFa

    MEDIA POWER UP Default: NO MOTION

    ^MF,b

    HEAD CLOSE Default:

    FEED

    ~JS

    BACKFEED Default: DEFAULT

    ^LT

    LABEL TOP Default: +000

    ^LS

    LEFT POSITION Default: +0000

    ~JD / ~JE

    HEXDUMP Default: NO (~JE)

    REPRINT MODE Default: DISABLED

  • Page 145:

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    Appendix: ZPL Configuration

    Configuration Setting to Command Cross-reference

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    The configuration settings listed here resume after the TAKE LABEL sensor value. These

    listings contain printer features seldom changed from default or provide status information

    (e.g. Firmware Version).

    Table 2 • ZPL Commands and Configuration Receipt Callout Cross-Reference

    The printer has the ability to set a command or a group of commands once for all receipts (or

    labels) that follow. Those settings will remain in effect until they are changed by subsequent

    commands, the printer is reset, or you restore factory defaults.

    Command Listing Name Description

    ^MP

    MODES ENABLED Default: CWF (See ^MP Command)

    MODES DISABLED Default: (nothing set)

    ^JM

    RESOLUTION Default: 448 8/mm FULL (203 dpi)

    640 8/mm FULL (300 dpi)

    FIRMWARE Lists ZPL Firmware Version

    XML SCHEMA 1.3

    HARDWARE ID Lists Firmware Boot-block Version

    LINK-OS VERSION

    CONFIGURATION CUSTOMIZED (after first use)

    RAM 2104k........ R:

    ONBOARD FLASH 6144k.........E:

    ^MU

    FORMAT CONVERT NONE

    RTC DATE Date Displayed

    RTC TIME Time Displayed

    ^JI / ~JI

    ZBI DISABLED (Requires key to enable)

    ZBI VERSION 2.1 (Displayed if installed)

    ZBI STATUS READY

    ^JH

    ^MA

    ~RO

    LAST CLEANED X,XXX IN

    HEAD USAGE X,XXX IN

    TOTAL USAGE X,XXX IN

    RESET CNTR1 X,XXX IN

    RESET CNTR1 X,XXX IN

    NONRESET CNTR0 (1, 2) X,XXX IN

    RESET CNTR1 X,XXX IN

    RESET CNTR2 X,XXX IN

    SLOT1 EMPTY / SERIAL / WIRED

    MASS STORAGE COUNT 0

    HID COUNT 0

    USB HOST LOCK OUT OFF /ON

    SERIAL NUMBER XXXXXXXXXXX

    ^JH

    EARLY WARNING MAINT. OFF

  • Page 146:

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    Appendix: ZPL Configuration

    Printer Memory Management and Related Status Reports

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Printer Memory Management and Related Status Reports

    To help you manage printer resources, the printer supports a variety of format commands to

    manage memory, transfer objects (between memory areas, import and export), object naming,

    and provide various printer operating status reports. They are very similar to the old DOS

    commands like DIR (directory listing) and DEL (delete file). The most common reports are also

    part of the Zebra Setup Utility and ZebraDesigner ™ Windows driver.

    Figure 3 • Memory Management Format Structure

    It is recommended that a single command be processed within this type of format (form). A single

    command is easily reused as a maintenance and development tool.

    Many of the commands that transfer objects, manage and report on memory are control (~)

    commands. They do not need the be within a format (form). They will be processed immediately

    upon receipt by the printer whether in a format (form) or not. ZPL Programming for Memory

    Management

    ZPL has various printer memory locations that are used to run the printer, assemble the print

    image, store formats (forms), graphics, fonts and configuration settings.

    • ZPL treats Formats (Forms), Fonts, and Graphics like files; and memory locations like

    disk drives in the DOS operating system environment:

    • Memory Object Naming: Up to sixteen (16) alphanumeric characters followed by a

    three (3) alphanumeric character file extension:

    i.e. 123456789ABCDEF.TTF

    Legacy ZPL printers with V60.13 firmware and earlier can only use the 8.3 file name

    format verses today’s 16.3 file name format.

    • Allows moving objects between memory locations and deleting objects.

    • Supports DOS directory style file list reports as printouts or status to the host.

    • Allows use of ‘wild cards’ (*) in file access

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    139

    Appendix: ZPL Configuration

    Printer Memory Management and Related Status Reports

    11/2/2015 ZD410 User’s Guide 212288-001 Rev. A

    Table 3 • Object Management and Status Report Commands

    Command Name Description

    ^WD

    Print Directory Label Prints a list of objects and resident barcodes and

    fonts in all addressable memory locations

    ~WC

    Print Configuration Label Prints a configuration Status Receipt (Label)

    Same as Feed Button mode one flash routine

    ^ID

    Object Delete Deletes objects from printer memory

    ^TO

    Transfer Object Used to copy an object or group of objects from

    one memory area to another.

    ^CM

    Change Memory Letter

    Designation

    Reassigns a letter designation to a printer memory

    area.

    ^JB

    Initialize Flash memory Similar to formatting a disk - erases all objects from

    the specified memory locations B: or E:.

    ~JB

    Reset Optional Memory Similar to formatting a disk - erases all objects from

    the B: memory (factory option).

    ~DY

    Download Objects Downloads and installs wide variety of printer

    usable programming objects: fonts (OpenType and

    TrueType), graphics, and other object data types.

    Recommendation: Use ZebraNet ™ Bridge for

    downloading graphics and fonts in the printer.

    ~DG

    Download Graphic Downloads an ASCII Hex representation of a

    graphic image. This is used by ZebraDesigner ™

    (label creation application) for graphics.

    ^FL

    Font Linking Appends secondary TrueType font or fonts to the

    primary TrueType font to add glyphs (characters).

    ^LF

    List Font Links Prints a list of the linked fonts

    ^CW

    Font Identifier Assigns a single alphanumeric character as an

    alias to a font stored in memory.

    Important • Some factory installed ZPL fonts in your printer cannot be copied, cloned or

    restored to your printer by reloading or updating firmware. If these license restricted ZPL

    fonts are removed by an explicit ZPL object delete command, they must be repurchased

    and reinstalled via a font activation and installation utility. EPL fonts do not have this

    restriction.

DOC-6311954f:

Recommended:

X-1003, BT109, iPBX Series, Multifunction Laser Printer 5535dn, 4190-9007, D-NE830, CUC 6310
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FH-700
10 03.03.
6 Nieco
MPB73
28 03.06.
7 Hiprom Technologies
1769HP-GPS
51 3.4 Mb 30.01.
8 Cooke & Lewis
Beloya DNZ80X
12 04.02.
9 Glentronics
BWD-HWA
2 27.11.
10 APEC
RO-CTOP
2 23.04.
11 Miele
DA 428-4
40 06.06.
12 Sony Ericsson
K700i
97 1.48 Mb 31.12.
13 American Standard
Diverter Valve Trim T555.430
2 0.17 Mb 28.12.
14 Samsung
SGH-T289
206 27.12.
15 Kalorik
USG OT 2
28 06.04.
16 Panasonic
Panafax UF-V40
104 3.88 Mb 26.04.
17 LEGO
Speed Champions Series 75884
60 17.04.
18 WarmPool
DC55
18 01.04.
19 AGA
R2
20 07.03.
20 Nikon
D70
2 08.02.
21 KING CANOPY
GP1010
8 22.05.
22 Kokoon
Relax
3 20.01.
Operating Impressions, Questions and Answers: