RCA DHG535 Operation & User’s Manual

Operation & User’s Manual for RCA DHG535 Gateway (44 pages)

Specifications:

881/881800-dhg535.pdf file (06 Dec 2023)
  • Manufacturer: RCA
  • Category of Device: Gateway
  • Document: DHG535, File Type: PDF Operation & User’s Manual
  • Updated: 06-12-2023
  • Count of Pages: 44
Download DHG535 Manual (44 pages)

Read RCA DHG535 Document Online:

Data: UPD 6th December 2023

RCA DHG535 Gateway PDF Operation & User’s Manual (Updated: Wednesday 6th of December 2023 08:14:28 AM)

Rating: 4.7 (rated by 60 users)

Compatible devices: RVSG-4014, DCW615, DWG855, PreZen ViU WFVM-101, E-35, Celcia 20, REN-CBW, FS-EZX-MOD-BAC.

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Text Version of RCA DHG535 Operation & User’s Manual (Summary of Contents)

(Ocr-Read of the RCA DHG535 Document (Main Content), UPD: 06 December 2023)
  • 2, Illustrations contained in this document are for representation only. i CAUTION Disconnect power before servicing. This device is intended for indoor operation only. Telephone jacks Line 1 and Line 2 must not be connected to outside wiring. CAUTION To ensure reliable operation and to …

  • 3, Illustrations contained in this document are for representation only. ii If you purchased this product at a retail outlet, please read the following: Product Information Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here and record the serial…

  • 4, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. iii Chapter 1: Connections and Setup Introduction ............................................................................................................................ 1 EMTA Features ...................…

  • 5, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. iv Ethernet Connection to One Computer ............................................................................ 25 Connecting More Than Two Computers to the EMTA ............................................…

  • 6, RCA DHG535 Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 1 Introduction EMTA Features z CableLabs DOCSIS 1.0/1.1/2.0 and PacketCable 1.0/1.1 Standard Compliant z Support Multiple Provisioning Mode z Support PacketCable NCS 1.0 MGCP1.0 (Media Gateway Control Pr…

  • 7, RCA DHG535 Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 2 What’s on the CD-ROM Insert the EMTA CD-ROM into your CD-ROM drive to view troubleshooting tips, the internal diagnostics, and other valuable information. Note: You might need to use the CD-ROM to install…

  • 8, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 3 Computer Requirements For the best possible performance from your EMTA, your personal computer must meet the following minimum system requirements (note that the minimum requirements may vary by cable companie…

  • 9, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 4 Wall Mounting The number of the screw: 2 pcs Direction for wall mounting: LED panel upward. Dimension for the screw: TBD There are 4 slots on the underside of the EMTA that can be used for wal…

  • 10, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 5 Overview Front Panel The following illustration shows the front panel: The LEDs on the front panel are described in the table below (from left to right): Internet DHG535 Power DS US Online Link Tel 1…

  • 11, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 6 Internet DHG535 Power DS US Link Tel 1 Tel 2 Battery Description Online ON FLASH USB Link TX/RX USB Traffic ON ON ON Both Lines On-Hook ON FLASH ON Tel1 Off-hook, Tel2 On-hook ON ON FLA…

  • 12, RCA DHG535 Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 7 Rear Panel Connector Description 100-240 VAC Power connector REBOOT EMTA Reset EMTA TEL 1/2 and TEL 2 RJ-11 Phone set connector ETHERNET Ethernet 10/100BaseT RJ-45 connector USB USB Connector CABLE …

  • 13, RCA DHG535 Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 8 3. Insert the battery into one of the rear battery compartments, as shown below. 4. Reattach the battery cover. 5. Plug the power cord into an AC-receptacle that is always ON (non-switchabl…

  • 14, RCA DHG535 Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 9 Relationship among the Devices This illustration shows a cable company that offers DOCSIS- and PacketCable-compliant voice/data services. What the EMTA Does The EMTA provides high-speed Internet …

  • 15, RCA DHG535 Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 10 World Wide Web (WWW). The TSP provides you with telephony access to other modems or other telephony services over the Public Switched Telephone Network (PSTN). Check with your cable company…

  • 16, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 11 Please verify the following with the cable company  The cable service to your home supports Euro-DOCSIS or DOCSIS compliant two-way modem access.  Your internet account has been set up. (The Media Ter…

  • 17, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 12 Connecting the EMTA to a Single Computer This section of the manual explains how to connect your EMTA to the USB or Ethernet port on your computer and install the necessary software. Please refer to Figure…

  • 18, RCA DHG535 Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 13 Important Connection Information The EMTA supports Ethernet and USB connections simultaneously. Below are important points to remember before you connect the EMTA.  For USB connections, follow the…

  • 19, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 14 If you received an Installation/Quick Start kit with the purchase of your modem, you should use the software provided in that kit. If not, the EMTA CD included with your modem contains the drivers and ot…

  • 20, RCA DHG535 Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 15 Using Windows 2000 for USB Connection Follow steps 6 through 14 if you have a Windows 2000 operating system: 6. When the “Found New Hardware Wizard” appears, click “Next” to initiate th…

  • 21, RCA DHG535 Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 16 8. Choose ONLY the “CD-ROM drives” option and click “Next”. 9. The search should find the driver for the “Thomson USB CDC Devices”. Confirm that this is the case, and click “Next” to contin…

  • 22, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 17 11. Windows should now prompt you to install the “Thomson USB CDC Devices”. Click “Next” to install the driver. At this point your PC needs to copy Windows 2000 specific files. If these files are n…

  • 23, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 18 Using Windows Me for USB Connection Follow steps 6 through 9 if you have a Windows Me operating system: 6. Windows Me will briefly display the “Found New Hardware Wizard,” and automatically…

  • 24, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 19 Using Windows XP for USB Connection Follow steps 6 through 9 if you have a Windows XP operating system: 6. Windows XP will display the “Welcome to the Found New Hardware Wizard” window, and ask whet…

  • 25, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 20 8. Select “Search Removable Media (floppy, CD-ROM…)” and click on “Next”, then your computer will install the drivers for the “RCA or Thomson Digital Cable Modem”. 9. When the “Comple…

  • 26, RCA DHG535 Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 21 Using Windows Vista for USB Connection Follow steps 6 through 11 if you have a Windows Vista operating system: 6. Windows Vista will briefly display the “Windows need to install driver s…

  • 27, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 22 8. When appears ”Allow Windows to search online for driver software for your Thomson USB CDC Device?” Choose the “Don’t search online” option to continue. (Fig.14) (Fig.14) …

  • 28, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 23 10. Your computer will install the drivers for the “RCA USB Cable Modem” (Fig.16). Click on “Close” to complete the process. (Fig.16) 11. Choose a network category and click “OK”. (Fig…

  • 29, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 24 11. The cable modem installation is now completed. (Fig.18) (Fig.18) To validate a proper installation, perform the following instructions: •Click on the “Start” icon in the lower left-ha…

  • 30, RCA DHG535 Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 25 Ethernet Connection to One Computer Make the connections to the modem in the following sequence: 1. Connect one end of the coaxial cable to the cable connection in the wall, and the other end to the CABL…

  • 31, RCA DHG535 Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 26 Connecting More Than Two Computers to the EMTA If you need to connect more than two computers or if you need to connect two computers, but USB is not available, you’ll need the following additional eq…

  • 32, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 27 Telephone or Fax Connection When properly connected, most telephony devices can be used with the EMTA just as with conventional telephone service. To make a normal telephone call, pick up the handset; …

  • 33, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 28 Activating the EMTA After installing the EMTA and turn it on for the first time (and each time the modem is reconnected to the power), it goes through several steps before it can be used. Each of these st…

  • 34, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 29 Basic Status Web Page Group Basic LAN The screen will be shown as below. This page displays the RF parameters, the status of the EMTA, and the interface parameters. You can choose any…

  • 35, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 30 Hardware Info This page offers the hardware info for this device, containing the system information, MTA serial number, firmware name and build time, and so on. Event Log This page record…

  • 36, Chapter 2: Advanced Information Illustrations contained in this document are for representation only. 31 CM State You can find the cable modem state on this page. …

  • 37, RCA DHG535 Chapter 3: Additional Information Illustrations contained in this document are for representation only. 32 Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data and voice service may be made available with or without cable TV service. …

  • 38, RCA DHG535 Chapter 3: Additional Information Illustrations contained in this document are for representation only. 33 General Troubleshooting You can correct most problems you have with your product by consulting the troubleshooting list that follows. I can’t access the internet. z Check all of the connections t…

  • 39, RCA DHG535 Chapter 3: Additional Information Illustrations contained in this document are for representation only. 34 z Verify that the Cable Modem service is DOCSIS-compliant and PacketCable-compliant by calling your cable provider. I don’t hear a dial tone when I use a telephone. z Telephone service is…

  • 40, RCA DHG535 Chapter 3: Additional Information Illustrations contained in this document are for representation only. 35 FCC Declaration of Conformity and Industry Canada Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cau…

  • 41, Chapter 3: Additional Information Illustrations contained in this document are for representation only. 36 Service Information If you purchased or leased your EMTA directly from your cable company, then warranty service for the Digital Cable Modem may be provided through your cable provider or its authorized …

  • 42, RCA DHG535 Chapter 3: Additional Information Illustrations contained in this document are for representation only. 37 Glossary 10BaseT – Unshielded, twisted pair cable with an RJ-45 connector, used with Ethernet LAN (Local Area Network). “10” indicates speed (10 Mbps), “Base” refers to baseband technolo…

  • 43, RCA DHG535 Chapter 3: Additional Information Illustrations contained in this document are for representation only. 38 are normally housed in a small plastic box located on an outer wall of the house. It is the legal demarcation between the subscriber’s property and the service provider’s property. PacketCabl…

  • 44, Fore more information Thomson 46, quai Alphonse Le Gallo 92100 Boulogne-Billancourt France Fax : 33 (0) 141 86 56 59 www.thomson-broadband.com 2006 Thomson Inc.- Trademark(s) ® Registered\ -Marca(s) Registada(s)\ Photos and features subject to change without notice. Illustration of product fin…

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