Specifications:1018/1018269-univerge_sv9100.pdf file (11 Oct 2023)
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NEC Univerge SV9100 Conference System, IP Phone PDF Installation Manual (Updated: Wednesday 11th of October 2023 03:55:57 PM)
Rating: 4.9 (rated by 8 users)
Compatible devices: Express5800/120Mc2 series, DT750, Electra Elite 192, SV-9100, ExpEther-2S, SV9300, NEAX2400 ICS, Express5800/120Ri-2.
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44, 44 | P a g e MyCalls Desktop and Desktop Lite MyCalls Desktop is a CTI based application that allows users to carry out call control actions and Screen pop using MyCalls. There are two different variants of MyCalls Desktop available, MyCalls Desktop Lite and MyCalls Desktop…
52, 52 | P a g e To access the call records / Un-returned calls / Actions Buttons and Address Books, click the icons in the lower section to display them. Accessing Call Control Features Using MyCalls Desktop When a user first logs into MyCalls Desktop, , they are presented with the call …
14, NEC Univerge SV9100 14 | P a g e The data that is displayed in the config import tool should be reviewed before its saved. A description of the data that is imported is below. Items Description Account Codes Account codes that are configured in the SV9100 will be imported into MyCalls …
36, 36 | P a g e If there is a requiement to install the application without any interaction from the install, the MSI cal be run with the /qn switches against it. An example of how you would do this using a command prompt is shown below. …
54, 54 | P a g e From the list of components to install, choose only to install the call control service and step through the installation wizard. At the Call Collector Name Screen, click Next. …
58, 58 | P a g e MyCalls Call Centre MyCalls Call Centre provides real time monitoring of an SV9100 running ACD. ACD works on a concept on agents logging into ACD groups to take calls. The longest waiting call in an ACD group is delivered to the agent that ha…
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