Specifications:19/19076-genesys_iwd_solution.pdf file (23 Jan 2024)
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Alcatel Genesys iWD Solution Server PDF Specifications (Updated: Tuesday 23rd of January 2024 07:30:13 AM)
Rating: 4.5 (rated by 80 users)
Compatible devices: CS1000 R7.5, OmniTouch, T.38, OmniTouch 8460, Genesys 8.1.0, 5620, Security Management Server (SMS) Release 9.4, DHCP server.
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1, Alcatel Genesys iWD Solution Genesys iWD Solution intelligent Workload Distribution for Communications Business Solution Brochure …
2, A re offline order conflict resolutions costing your company too much time and money? Do you dedicate too many employees to manually fixing service exceptions? Does slow resolution result in customer churn and stiff penalties for not meeting service level agreements (SLA…
3, Functionality In concert with Genesys CIM, Genesys iWD spans three main areas: capturing tasks, calculating task values, and distributing tasks to resources in the front and back office, or to external outsourcers. Solution Highlights Genesys intelligent Workload Distribution will brin…
4, Americas Corporate Headquarters Genesys 2001 Junipero Serra Blvd. Daly City, CA 94014 USA Tel: +1 650 466 1100 Fax: +1 650 466 1260 E-mail: [email protected] Web: www.genesyslab.com Europe, Middle East, Africa EMEA Headquarters Genesys House 100 Frimley Business Park Frimley Camberley Su…
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