VeriFone VX 820 Operation & User’s Manual

9, 9 Pre-authorisation. Check In Pre-authorisation transactions are only available to merchants within specific Merchant Category Codes and must be approved by the Bank prior to having the functionality enabled. The following procedures outlines the steps to be taken when carrying out a pre-au…

18, 18 Failure to Connect to the Network. If your terminal is not able to connect to the switch, any transactions that are processed through the terminal will not be able to obtain authorisation. Transactions accepted while the terminal is not connected to the switch are considered ‘offline�…

25, 25 Transaction Declined codes Code Transaction status Description Action required 201 Declined Expired card Merchant to seek another form of payment. Cardholder should contact their bank for details. 202 Declined Suspected fraud Merchant to seek another form of payment. Cardhold…

14, 14 To register the transaction against the relevant merchant, simply press the button on the displayed name. You may be required to Enter the password allowing you to use the selected merchant. Individual settlements may be performed manually, or a terminal initiated auto- settle…

15, 15 Replacing printer paper. VX 820 model 1. Remove the terminal from the cradle. 2. Open the printer cover by lifting the lever on the cradle. Remove any remaining roll of paper. 3. Lay the new roll in the printer with the paper being fed from the bottom of the roll. Paper feeds from back …

23, VeriFone VX 820 23 Transaction Declined codes Code Transaction status Description Action required 100 Declined Do not honour Merchant to try and obtain another form of payment from the cardholder. Cardholder to contact their bank for details. 101 Declined Expired card Merchant to seek another form of pa…