Specifications:23/23054-altimscrm_20_server_and_client_manual.pdf file (07 Sep 2023)
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Altigen Alti-MSCRM 2.0 Server PDF Server And Client Manual (Updated: Thursday 7th of September 2023 10:04:08 PM)
Rating: 4.6 (rated by 71 users)
Compatible devices: AS5300 - Universal Access Server, ACC 6.7, PL-80690, CM340B, AP1720-E1, ProLiant m710x, ProLiant XL450 Gen10, SyncServer S200.
Recommended Documentation:
5, Altigen Alti-MSCRM 2.0 Alti-MSCRM Manual 1 C HAPTER 1 Introduction About Alti-MSCRM Alti-MSCRM is a Microsoft® .NET-connected integration tool that provides CTI integration for Microsoft CRM. Companies implementing Microsoft CRM for sales and service automation can further enhance employee productivit…
12, Alti-MSCRM Manual 8 8. Start the Alti-MSCRM Service from the Services window. Figure 2. Alti-MSCRM Service, Services window …
33, Alti-MSCRM Manual 29 2. In the DNIS/Workgroup Configuration web page of Alti-MSCRM, a rule is created and configured to pop a screen pop when an AltiAgent receives an external call going to Workgroup Number 302. Figure 19. Screen Pop Rule After the rule is configured, the rule appears in …
39, Alti-MSCRM Manual 35 When the user clicks on the Search & Dial button, or when Search & Dial is selected from the menu list, this pops an Alti-MSCRM Search & Dial page. Figure 3. Search & Dial Popup Window A user can search by Contact, Account or Lead from this web p…
13, Alti-MSCRM Manual 9 Installing and Configuring Alti-MSCRM Client Notes: • If the AltiWare system associated with Alti-MSCRM is changed or needs to be changed, the user also needs to restart AltiClient to point to the new AltiWare system. Also, if both systems share the same AltiClient exte…
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