Specifications:23/23096-maxinsight.pdf file (04 Jan 2024)
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Altigen MaxInSight Software PDF Manual (Updated: Thursday 4th of January 2024 08:39:54 AM)
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Compatible devices: AltiView Release 4.0, AltiContact Manager Version 4.6, Contact Advantage, AltiWeb, MaxAgent, Advanced Call Router, AltiAgent, AltiWare ACC 5.2.
Recommended Documentation:
34, 28 MaxInSight Manual Table 2: Agent availability status fields Table 3: Daily performance statistics fields …
12, Altigen MaxInSight 6 MaxInSight Manual If you want to store your login password and have it entered automatically the next time you log in to MaxInSight, check the Always save password check box. 3. Click Sign in or press the Enter key. (To back out of logging in, press the Esc key.) The Choose Data Source d…
20, 14 MaxInSight Manual 1. To select a workgroup, highlight it and click the Right-arrow button. You can select multiple workgroups to monitor, but in this configuration only one workgroup view at a time is displayed. When multiple workgroups are selected, the data of each one is disp…
13, MaxInSight Manual 7 Getting Started Figure 1. MaxInSight main window with the Configure menu opened MaxInSight remembers the workgroups you enable, and the configuration and position of views, so when you log in again, the remembered workgroups are enabled automatically, and the views …
17, MaxInSight Manual 11 Getting Started • Choose to remove the AltiGen logo from the background of the Main window by clearing the Display AltiGen logo on the background check box. …
28, 22 MaxInSight Manual 5. In the Value Range fields, specify a value range for the field you want to chart. 6. Specify the period for which you want to display statistics: either the last x hours (select from 1-24), or a time period you specify in the From and To fields (24-hour clock). Be …
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