Specifications:50/50612-38dhb0002ukfd.pdf file (24 Oct 2023)
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Avaya 38DHB0002UKFD Software PDF Installation & User Manual (Updated: Tuesday 24th of October 2023 12:54:41 PM)
Rating: 4.2 (rated by 76 users)
Compatible devices: Endpoint Access Control Agent, P330, Media Gateway G350, C460, CPSEE_TSP500, Polycom SpectraLink 8400 Series s, MultiVantage, M770.
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7, Workforce Management Interface Main Screen Data Collection Every 15 minutes or on demand, the data is collected and a file is produced in the C:\Program Files\Avaya\IP400\CCC\BluePumpkinInterface\ACDLink directory. The file is saved as a CSV (Comma Separated Variable) file. The file…
1, Avaya 38DHB0002UKFD Workforce Management Interface Installation/User Manual 38DHB0002UKFD Issue 4 (18/07/2002) …
2, Contents Workforce Management Interface Page 2 Installation/User Manual 38DHB0002UKFD Issue 4 (18/07/2002) Contents Introduction ................................................................................................................................ 3 General ................…
3, Introduction General Introduction General Workforce Management Interface This application communicates with the Delta Server. It downloads call data at 15-minute intervals in order to calculate forecasting, rostering and scheduling of agent resources using third party applications. Work…
6, Workforce Management Interface Main Screen Connection This indicates the Delta Server PC that the Workforce Management Interface is currently connected to. System Message This indicates the status of the connection between the Delta Server and Workforce Management. If the link be…
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