Avaya Customer Interaction Express 1.0 IVR-Editor Operation & User’s Manual

Operation & User’s Manual for Avaya Customer Interaction Express 1.0 IVR-Editor VoIP (167 pages)

Specifications:

51/51242-customer_interaction_express_10_ivreditor.pdf file (21 Mar 2024)
  • Manufacturer: Avaya
  • Category of Device: VoIP
  • Document: Customer Interaction Express 1.0 IVR-Editor, File Type: PDF Operation & User’s Manual
  • Updated: 21-03-2024
  • Count of Pages: 167
Download Customer Interaction Express 1.0 IVR-Editor Manual (167 pages)

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Data: UPD 21st March 2024

Avaya Customer Interaction Express 1.0 IVR-Editor VoIP PDF Operation & User’s Manual (Updated: Thursday 21st of March 2024 09:41:29 PM)

Rating: 4.5 (rated by 63 users)

Compatible devices: IP Office 44/46/64xx, IP Agent, Compact Business Center, IP Office Phone Manager, OAISYS NetSuite 4.2, Customer Interaction Express 1.0 WebClient, IP Office 3.2, Tandberg 150 MXP.

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Text Version of Avaya Customer Interaction Express 1.0 IVR-Editor VoIP Manual (Summary of Contents)

(Ocr-Read of Avaya Customer Interaction Express 1.0 IVR-Editor Document (Main Content), UPD: 21 March 2024)

  • 111, Modify record Task The Modify record element modifies a record in a DB table. This record is previously selected with the elements First record or Next record. Note: Data records are modified with SQL. At present, this process is implemented differently by the respective databas…

  • 79, Avaya Customer Interaction Express 1.0 IVR-Editor Consultation Task The Consultation element starts a consultation call during a connection. The first connection is put on hold. The new connection is the active connection. You can only use consultations if there is no established second connection. The consultation is established as 1 s…

  • 61, Record voice mail Task The Record voice mail element saves speech to a WAV file. The voice recording ends when the recording time is over or if the subscriber hangs up. Record voice mail elements can have several input connectors. The Error-exit connector is used if a subscriber does not…

  • 89, Call routing Prerequisite For the function of the Call routing element, there must be a CTI connection to the PBX. This requires installation of the CTI server (conneCTIon) and other components for the PBX access. The conneCTIon software and additional documentation are availab…

  • 60, Properties Explanation Speed of speech You can select a speed of speech. The text is spoken at this speed. You can select values 1 (slow) to 9 (fast). The value 6 is set as default. Browse Opens a file manager. You can select a file. To specify a UNC path, toggle to …

  • 85, Disconnect Task The Disconnect element clears the active connection and activates the connection previously on hold (1 st -party initiated). The Disconnect element is exited if the connection on hold is activated or if an error occurred. Disconnect elements can have several input conn…

DOC-a44d4497:

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