Tone Commander 40d120 Attendant's Manual

12, Line 2 – 2nd Party Information about the second party (not connected to the handset) is shown on line 2. This is usually the party waiting to be transferred or conferenced. In the example below, the caller info has moved to the second line while the party being transferred to is dialed…

6, Buttons, Display, Indicators 40d Console ® VOL Buttons adjust the volume of the handset and the console’s ringer. (see page 21) SHIFT Button accesses the stations represented by the lower lights next to the 120d console’s DSS buttons. (see page 6) Call Processing Buttons (see page 4) Displa…

8, Call Processing Buttons Most call handling operations can be initiated by pressing a single button. Your console button configuration has been customized by the installer for your installation. All buttons except the MAINT, VOL, SHIFT, and Hold Loop buttons are configurable. Some butt…

14, Call Answering Ringing calls are prioritized according to the call type queues that have been set up by your installer. The next call waiting to be answered is shown on line 3 of the display – see page 8. To answer the ringing call shown in the display: a Press the ANSWER button. If you wer…

16, a Press the CONNECT button to immediately transfer the call without talking to the called party (unscreened transfer). or a Wait for the called party to answer, then ask them if they will accept the transferred call. (At this time you can use the SPLIT button to switch the handset …