ShoreTel 565g Operation & User’s Manual

25, 25 OPTIONS Changing Call Handling Mode and Forwarding NOTE Use ShoreWare Call Manager or Web Access to configure the modes with different call forwarding destinations and personal greetings. You can set one of five distinct call handling modes for your extension, including four “Do Not …

42, 42 sent to any other phone (e.g., IP100, SoftPhone, or analog phone) the call will appear as a second incoming call. NOTE If you use the Whisper Page feature often, you should have your system administrator configure a custom key to provide one-button Whisper Page operation. See “Program…

46, 46 TROUBLESHOOTING Problem: The voice mail system is notifying your callers that your mailbox has exceeded its limit and is unable to accept new messages. 2 Solution: Your mailbox is full. You must delete messages you no longer need: Step 1 At the Main Menu prompt, press to replay the m…

10, ShoreTel 565g 10 Orange Steady on DND Red Steady on (Dial/Transfer Mailbox Only) MWI Green 1000ms on, 1000ms off (Pickup, Pick/Unpark, Pickup NightBell Only) Offering Orange 250ms on, 250ms off (Unpark, Pick/Unpark Only) Held/ Parked Toggle Functions (Record, Whisper Mute) Off Function Off Oran…

29, 29 Programming Your Custom Buttons You can program the custom buttons on your IP 565g phone as shortcuts to operations that would normally require pressing two or three buttons to accomplish the same task. To program the custom buttons on your IP 565g phone, follow the procedure …

18, 18 AUDIO CONTROLS Adjusting Ring Tone Volume To adjust the ring volume, while the handset is on hook and the speakerphone is off, press and on the volume button. By pressing repeatedly, you can turn the ringer volume off. Adjusting Handset Volume To adjust the handset volume, while…