Motorola QG-HS850 Manual, Troubleshooting

MOTOROLA and the Stylized M Logo are registered in the US 
Patent & Trademark Office. The use of wireless devices and 
their accessories may be prohibited or restricted in certain areas. 
Always obey the laws and regulations on the use of these 
products. The Bluetooth trademarks are owned by their 
proprietor and used by Motorola, Inc. under license. All other 
product or service names are the property of their respective 
owners.  
© Motorola, Inc. 2005.
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196 USA
www.hellomoto.com
1-877-MOTOBLU
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for 
hearing impaired)
1-800-461-4575 (Canada)
Guide Number: 6809492A69-A
HS850
Bluetooth®
Handsfree Headset
2
1
3
3
4
Before using this product, read the Important Safety and Legal 
Information pamphlet and follow its instructions.
TROUBLESHOOTING
My phone doesn't find my headset.
Make sure the indicator light on your headset is 
on and steady when your phone is searching 
for devices (see step 3).
My headset worked before but now it's not 
working.
Make sure your phone is on and the Bluetooth 
feature is turned on in your phone (see step 2). 
If the Bluetooth feature was turned off or was 
turned on only temporarily, you may need to 
restart the Bluetooth feature (see step 2) and 
pair your phone and headset again (see step 3).
Support.
If you need more help, contact us at
1- 877-MOTOBLU.
FOR DETAILS ABOUT YOUR HANDSFREE 
DEVICE
See the user’s guide or visit us at 
www.hellomoto.com/bluetooth and click 
Support.
For help, contact us at 1- 877-MOTOBLU 
or visit us at www.hellomoto.com
Take a moment before you get started to 
familiarize yourself with your new
HS850 Headset.
BEFORE YOU 
BEGIN
Get Connected in
4 Quick Steps
1 - CHARGE
2 - START  
     BLUETOOTH
     FEATURE
3 - PAIR
4 - TEST AND
     USE   
Volume
Buttons
Boom
Indicator Light
Call 
Button
CHARGE
     Your Headset's Battery
Release tab down
Plug the Motorola charger into the end of 
the headset with the release tab facing 
down.
The indicator light turns on when the battery 
is charging. It may take up to 1 minute for 
the indicator light to turn on. When the 
headset's battery is fully charged (about 2 
hours), the indicator light turns off.
Disconnect the charger.
1
2
Note: Headset is not functional while charging.
START BLUETOOTH 
FEATURE
Your Phone
Press       (Menu) > Settings > Connection > 
Bluetooth Link > Setup.
Scroll to Power.
Select Change.
Scroll to On.
Press Select to turn on the Bluetooth 
feature. The Bluetooth feature remains on 
until you turn the feature off.
Note: These steps are for most Motorola phones. For other 
phones, see your phone's user's guide.
1
2
3
4
5
Your phone's Bluetooth feature is off by default. 
To use your headset, you must turn on the 
Bluetooth feature in your phone.
For most Motorola phones:
M(
PAIR
Your Headset
Before you can use your headset, you must pair 
(link) it with your phone.
Step A - PUT THE HEADSET IN PAIRING 
MODE
Ensure the headset is turned off (indicator 
light not blinking and boom is closed). 
Press and hold the Call E button. After about 
4 or 5 seconds, the indicator light becomes 
steadily lit. 
Release the Call E button and immediately 
open the headset boom. The indicator light 
remains steadily lit.
If the indicator light is flashing or not steadily 
lit when opening the headset boom, repeat 
steps 1 through 3 on this page.
1
2
3
PAIR CONTINUED
Your Phone
Step B - SET YOUR PHONE TO LOOK FOR 
YOUR HEADSET
3
4
5
1
2
For most Motorola phones:
On your Motorola phone, press        (Menu) > 
Settings > Connection > Bluetooth Link > 
Handsfree >  Look for Devices. 
The phone lists Bluetooth devices it finds.
Select Motorola HS850.
Select OK or Yes to pair/bond your headset 
with your phone.
Enter the passkey: 0000
Select OK.
When your headset successfully pairs with 
your phone, the indicator light changes from 
steadily lit to flashing.
Note: These steps are for most Motorola phones. For other 
phones, see your phone's user's guide.
M(
TEST AND USE
Your phone and headset are now paired 
and ready to make and receive calls. 
To make a call: 
With the boom open, place the headset 
over your ear.
On your phone, dial the number you want 
to call and press the SEND key.
If your phone and headset are successfully 
paired, you will hear ringing on the headset.
After you have successfully paired your 
phone and headset, you don't need to 
repeat these steps. For daily use, ensure 
that your headset is turned ON and that 
your phone's Bluetooth feature is ON.
To save battery power, turn OFF the 
headset when you don't use it for an 
extended time.
1
2
3
To turn on the headset, open the headset 
boom. The indicator light blinks when the 
power is on.
To answer or end a call, press the
Call E button on the headset.
To adjust the volume, press the Volume 
buttons on the headset. 
NOTE: To set volume button orientation for 
right or left ear, with the boom closed, first 
press and hold the Call E button until the 
indicator light is lit. Then press the Volume 
button to be used to increase volume. The 
indicator light flashes to indicate success.
To turn off the headset, close the headset 
boom. The indicator light will stop flashing.
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