Specifications:586/586253-cc_mis.pdf file (08 Apr 2024)
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Nortel CC MIS Software PDF Release Note (Updated: Monday 8th of April 2024 05:34:04 PM)
Rating: 4.9 (rated by 10 users)
Compatible devices: Passport 8600 Series, Message Registration, M3905, Quality Monitoring, INM 4.1, PPS, Archive, Telephony Manager.
Recommended Documentation:
52, Software release history Standard 2.0 52 Call Center Management Information System You now have the option to create data-only reports. This option creates reports with no total lines and complements the previously available capability to create a totals-only report. Supervisors can se…
2, Call Center Management Information System Release Notes Publication number: 297-2671-211 Product release: 6.0.1 Document release: Standard 2.0 Date: May 2007 Copyright © 2007 Nortel Networks. All Rights Reserved The information in this document is subject to change without notice.…
18, Introduction Standard 2.0 18 Call Center Management Information System Optional CC MIS features The following features are optional purchases. This document and related CC MIS documents address these features. Verify with the distributor whether your system is equipped with these featu…
81, Release Notes 81 Chapter 7 Known problems In this chapter CC MIS problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 ACD MIS datastream problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Third-party interaction problems . .…
62, Nortel CC MIS Installation overview Standard 2.0 62 Call Center Management Information System Introduction This chapter briefly describes the installation of the CC MIS Release 6.0.1 server and client software. …
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